Digital Service Delivery Expert

6 days ago


Manchester, United Kingdom Manchester Metropolitan University Full time

Join Manchester Metropolitan University's Infrastructure and Operations Department as a Digital Service Delivery Expert. As an integral part of our team, you'll provide timely and effective technical support for a diverse range of equipment, collaborating closely with our academic and professional services colleagues.

About the Job

You'll utilize your skills in problem-solving and technical expertise to diagnose and resolve IT and AV issues, leveraging tools like Windows 11, Active Directory, SCCM, and MacOs. Strong communication and time management skills are vital for success in this role.

Your Qualifications and Skills

  • Up-to-date knowledge of desktop computing technologies, including Windows 11 and MacOs.
  • Experience with Active Directory, SCCM, and JAMF.
  • Excellent problem-solving and diagnostic skills.

Benefits and Salary

We offer a competitive salary of £38,000 - £48,000 per annum, depending on your qualifications and experience. In addition, you'll enjoy a comprehensive benefits package and the opportunity to work in a vibrant, inclusive environment that celebrates diversity and promotes equity.



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