IT Service Delivery Expert
19 hours ago
CV Library is hiring an IT Service Delivery Expert to fill a 6-month contract opportunity in Manchester.
The role comes with a competitive daily rate of £200 - £250 (inside IR35 via umbrella) and requires a 2-day onsite presence.
You will be part of a vibrant team in the City Centre, supporting the Squad Lead & Lead Analysts by providing critical technical support and driving quality.
Your Role and Responsibilities:- Maintain and update the Knowledge Base articles to support the team and ensure the sustainability of the squad and chapter.
- Telcommunications industry background.
- Proficiency in incident and problem management, change management, and release & deployment management.
- Desire to continuously develop and master ITIL fundamentals and Agile methodologies.
- Hybrid working model, allowing flexibility to work between our City Centre office and remotely.
- Convenient location near public transport links.
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