Digital Services Manager
17 hours ago
This is a key leadership position within the Department of Work & Pensions - Digital, responsible for overseeing the delivery of high-quality IT services across various products and platforms.
About the RoleYou will lead a team of experts in ensuring the operational stability, robustness, and resilience of our live services. This includes defining and driving the ITSM strategy for data platforms, overseeing performance, patching, FinOps, and security.
As the primary escalation point for business and supplier stakeholders, you will ensure high-level service satisfaction and address any issues promptly.
DWP is the UK's largest government department, helping people into work and making payments worth over £195 billion annually to support millions of people.
Key Responsibilities- Lead and facilitate the support of enterprise analytical, data platforms, and related IT products.
- Oversee high-performing teams in a modern digital IT support environment.
- Deliver to agreed service measures/KPIs or project delivery targets in a cost-effective and timely manner.
To succeed in this role, you should have experience leading and facilitating teams, delivering high-quality results in a fast-paced environment, and developing continually improving service management policies, standards, and guidance.
LocationYou will join us in one of our brilliant digital hubs in Blackpool, Manchester, or Newcastle, whichever location is most convenient for you.
BenefitsWe offer competitive pay up to £77,740, a brilliant civil service pension with employer contributions worth 28%, flexible working hours, discounts, interest-free loans, professional development opportunities, and more.
-
Digital Service Manager
16 hours ago
Manchester, United Kingdom DWP Digital Full time £83,957Digital Service ManagerAs a key member of our team, you'll be responsible for driving forward our digital transformation agenda.We're looking for someone with excellent communication skills, a passion for service design, and experience leading cross-functional teams.You'll enjoy a competitive salary of up to £83,957, plus a range of benefits, including a...
-
Digital IT Service Manager
18 hours ago
Manchester, United Kingdom Department of Work & Pensions - Digital Full timeJob OverviewThe Department of Work & Pensions - Digital is seeking an experienced Digital IT Service Manager to lead the support of our data platforms and related IT products. This role requires a strong leader who can facilitate high-performing teams in a modern digital IT support environment.Salary: Up to £77,740 per annum, depending on location and...
-
Digital Information Manager
2 days ago
Manchester, United Kingdom Digital Preservation Coalition Full timeVacancy for Digital Information Manager at Manchester Metropolitan UniversityWe are seeking an experienced Digital Information Manager to join our team. As a key member of our faculty, you will be responsible for managing our digital collections, developing and implementing digital preservation strategies, and providing guidance to students and staff on...
-
Digital Transformation Manager
3 weeks ago
Manchester, United Kingdom Cti Digital Full timeAbout the RoleWe are seeking a highly skilled and experienced Digital Transformation Manager to join our team at Cti Digital. As a key member of our leadership team, you will be responsible for driving business growth through digital transformation, leveraging your expertise in e-commerce and technology to deliver exceptional results. The ideal candidate...
-
Digital IT Service Delivery Manager
21 hours ago
Greater Manchester, United Kingdom Department of Work & Pensions - Digital Full timeAbout Us: The Department of Work & Pensions - Digital is a leading government department that helps people into work and makes payments worth over £195bn a year to support and empower millions. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key...
-
Dwp Digital | Lead Service Designer | Manchester
2 weeks ago
Manchester, United Kingdom Dwp Digital Full timeLead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.DWP.Digital with Purpose.We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital.We're using fresh ideas and leading-edge tech to build and maintain digital solutions that...
-
Manchester, United Kingdom Dwp Digital Full timeLead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.DWP.Digital with Purpose.We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital.We're using fresh ideas and leading-edge tech to build and maintain digital solutions that...
-
DWP Digital | Lead Service Designer | manchester
3 weeks ago
Manchester, United Kingdom DWP Digital Full timeJob Description Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and...
-
DWP Digital | Lead Service Designer | manchester
3 weeks ago
Manchester, United Kingdom DWP Digital Full timeJob Description Lead Service Designer Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and...
-
Digital Search Manager
2 weeks ago
Manchester, United Kingdom Digital Gurus Full time**About the Role:**We are seeking a highly skilled Digital Search Manager to join our team at Digital Gurus.The successful candidate will be responsible for planning, implementing, and optimizing paid search campaigns across various platforms to meet client objectives.You will develop account strategy in partnership with clients and PPC Director and be...
-
Manchester, United Kingdom Aware Digital Full timeJob OverviewAware Digital is seeking a Digital Marketing Manager to manage the delivery of tasks and ensure ongoing success for our ecommerce clients. This role involves being the primary point of contact for clients, managing communication through project management boards, email, and phone calls when necessary. As a key member of our team, you will have...
-
Digital Communications Strategist
16 hours ago
Manchester, United Kingdom Manchester Digital Full timeAbout Manchester Digital">Manchester Digital is a leading digital industry employer, and we are looking for a highly skilled Digital Communications Strategist to join our team.Job Summary:">We are seeking an experienced professional to develop awareness of new online safety rules among B2B services in scope of the Act. The successful candidate will work...
-
Archives Manager for Digital Preservation
3 weeks ago
Manchester, United Kingdom Digital Preservation Coalition Full timeArchivist Role in Special Collections ManagementWe are seeking an Archivist to manage and develop access to the Christian Brethren Archive at the University of Manchester Library.This fixed-term position is 35 hours per week until March 2025, with a possibility of extension subject to securing external funding.The successful candidate will be responsible for...
-
Manchester, United Kingdom Dwp Digital Full timeLead Director's Support Manager: Pay of £55,557 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance.DWP.Digital with Purpose.We are looking for a Lead Director's Support Manager to join our community of tech experts in DWP Digital.You might have experience of executive support, office management and...
-
Digital Account Manager
4 hours ago
Manchester, United Kingdom HV Digital GmbH Full timeCompany OverviewWe are HV Digital GmbH, a UK-based web agency specializing in websites and web apps. With over two decades of experience, our team of 25 experts boasts proficiency in diverse technologies. Our owner-managed agency prioritizes employee growth and well-being, attracting talents from across the UK and Europe.SalaryThe estimated salary for this...
-
Digital Archivist
4 days ago
Manchester, United Kingdom Digital Preservation Coalition Full timeAs a Digital Archivist with the Digital Preservation Coalition, you will be responsible for developing the humanitarian archive and collecting personal papers of humanitarians and small NGOs. This role is part of a Wellcome grant focused on the history of humanitarian medicine. You will work closely with the Library's Digital Preservation and Systems Manager...
-
Ecommerce Account Manager for Digital Agencies
2 weeks ago
Manchester, United Kingdom Aware Digital Full timeAbout the RoleThis is an exciting opportunity to join Aware Digital as an Ecommerce Account Manager. The successful candidate will be responsible for managing the delivery of tasks and ensuring ongoing success for our ecommerce clients. This involves being the primary point of contact for clients, managing communication through project management boards,...
-
Senior Account Manager
3 weeks ago
Manchester, United Kingdom HV Digital GmbH Full timeAbout the RoleWe are seeking a skilled Senior Account Manager to join our team at HV Digital GmbH. This is a permanent position that requires excellent communication and digital advisory skills.Job DescriptionManage a portfolio of accounts, overseeing day-to-day communications with clients and fostering strong relationships.Serve as a trusted advisor,...
-
Digital Studio Coordinator
21 hours ago
Manchester, United Kingdom Manchester Digital Full timeThe role of Studio Coordinator at Manchester Digital is an exciting opportunity for a highly skilled and organized individual to join our team. As a key member of our studio, you will play a vital role in ensuring the smooth operation of our daily activities.Your primary responsibilities will include maintaining a clean and efficient working environment,...
-
Digital Transformation Lead
1 week ago
Manchester, United Kingdom Manchester Digital Full timeJob OverviewWe are seeking an experienced Software Developer to lead our digital transformation initiative at a world leading sports club.The successful candidate will join a small team responsible for building and maintaining the digital platform, including the content management platform and APIs that provide content to fan-facing digital applications...