Digital IT Service Manager

18 hours ago


Manchester, United Kingdom Department of Work & Pensions - Digital Full time
Job Overview

The Department of Work & Pensions - Digital is seeking an experienced Digital IT Service Manager to lead the support of our data platforms and related IT products. This role requires a strong leader who can facilitate high-performing teams in a modern digital IT support environment.

Salary: Up to £77,740 per annum, depending on location and experience.

Key Responsibilities:
  • Develop and continually improve service management policies, standards, and guidance.
  • Lead and facilitate the support of enterprise analytical, data platforms, and related IT products.
  • Deliver to agreed service measures/KPIs or project delivery targets in a cost-effective and timely manner.

Benefits:
  • Competitive salary up to £77,740.
  • A generous civil service pension with employer contributions worth 28%.
  • Flexible working including flexible hours and flex-friendly policies.
  • Discounts and savings on shopping, fun days out, and more.
  • Interest-free loans to buy a bike or a season ticket.
  • Professional development, coaching, mentoring, and career progression opportunities.


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