Digital Account Manager

4 hours ago


Manchester, United Kingdom HV Digital GmbH Full time
Company Overview
We are HV Digital GmbH, a UK-based web agency specializing in websites and web apps. With over two decades of experience, our team of 25 experts boasts proficiency in diverse technologies. Our owner-managed agency prioritizes employee growth and well-being, attracting talents from across the UK and Europe.

Salary
The estimated salary for this role is £50,000 - £60,000 per annum, depending on experience. A competitive remuneration package is complemented by a 40-hour work week with 3 days in-office and flexible hours.

Job Description
This Permanent position involves managing a portfolio of accounts, spearheading day-to-day communications with clients. You will serve as a trusted digital advisor, nurturing excellent client relationships and collaborating on strategic planning. Your responsibilities will include identifying key business opportunities, creating robust proposals, and gaining an in-depth understanding of client businesses and their markets. You will also coordinate with internal teams to ensure high levels of client satisfaction and act as the essential bridge between our teams and the client.

Required Skills and Qualifications
To excel in this role, you will need a minimum of 2 years' experience in a similar role within an agency setting. A Bachelor's Degree in marketing, management, or a related field is preferable. You should possess exceptional organisational skills, be detail-oriented, and process-driven. Strong problem-solving abilities, capable of making intelligent decisions under pressure, are essential. Excellent presentation and communication skills are also required, along with competency in project and financial management. Familiarity with project management tools like Basecamp and Jira is a plus, as is experience or knowledge in digital marketing, website development, and UX.

Benefits
We offer a passionate team in a flat hierarchy, working on impactful projects. Our modern office spaces and conducive creative environment provide the perfect backdrop for autonomy in work and the chance to introduce new ideas. Opportunities for professional growth and training are available, including encouragement to attend industry events for networking and learning. Team events in Manchester and other locations are also a regular occurrence.

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