Luxury Service Provider

2 weeks ago


London, Greater London, United Kingdom The Ritz London Full time

The Ritz London: A Premier Luxury Hotel

We are seeking a highly skilled and experienced Butler to join our esteemed team at The Ritz London. As a Butler, you will be responsible for providing exceptional service to our discerning guests, ensuring their every need is met and their stay is nothing short of unforgettable.

Key Responsibilities:

  • Provide personalized service to guests, anticipating their needs and exceeding their expectations
  • Maintain the highest standards of luxury and quality in all aspects of guest service
  • Collaborate with other departments to ensure seamless and efficient service delivery
  • Develop and maintain a thorough knowledge of hotel facilities, services, and amenities

Requirements:

  • Relevant experience in a 5-Star property or equivalent household
  • Excellent customer service skills and discretion
  • Ability to work under pressure and possess strong organizational skills
  • Great command of the English language, both spoken and written

Benefits:

  • Highly competitive salary within the luxury London hotel sector
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme for Ritz goods and external providers
  • Free laundry service for tailored uniform
  • Complimentary meals on duty
  • Social events and activities
  • Season ticket loan
  • CODE Hospitality App
  • Wellness treatments: massage, chiropody and more
  • Pension scheme
  • Employee mental health assistance helpline
  • Employee Introductory Scheme (£600)
  • Training Fund Assistance

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Equal Opportunities Employer:

The Ritz London is an equal opportunities employer and welcomes applications from all qualified candidates.



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