Customer Engagement Director

1 day ago


London, Greater London, United Kingdom Havas Media Group Spain SAU Full time
Job Title: Customer Engagement Director

About the Company:
Havas Helia is a leading customer engagement agency dedicated to empowering brands to strengthen their consumer relationships. Our mission is to become the best customer engagement agency in the UK, and we're committed to delivering exceptional results for our clients.

Key Responsibilities:
  • Lead customer engagement efforts and develop strategic plans to drive business growth.
  • Build strong relationships with clients, colleagues, and stakeholders to achieve mutual success.
  • Collaborate with cross-functional teams to deliver high-quality projects on time, within budget, and exceeding client expectations.
  • Oversee forecasting and budget control for multiple accounts, ensuring accurate financial management.
  • Stay up-to-date with industry trends and best practices to maintain expert knowledge in customer engagement.

What We Offer:
  • A competitive salary range of £70,000 - £100,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.
  • The opportunity to work with a talented team of professionals and contribute to the company's continued success.


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