Customer Engagement Director

1 month ago


London, Greater London, United Kingdom Pigletinbed Full time

We are looking for a Customer Engagement Director to lead our CRM programme at Pigletinbed. As part of our Ecommerce & Growth team, you will be responsible for setting the strategic direction and executing CRM campaigns from ideation to customer segmentation.

About the Company

Pigletinbed is a dynamic company that values innovative thinking and creativity. Our Ecommerce & Growth team is dedicated to driving business growth through strategic marketing initiatives.

Job Description
  • Responsibilities:
    • Campaign Development: Design and implement CRM campaigns to engage customers across multiple channels.
    • Data Analysis: Analyze customer data to inform CRM strategies and optimize campaign performance.
    • Team Collaboration: Work closely with the Brand team to ensure clear brand communications and consistent messaging across all channels.
    • Strategy Execution: Execute CRM campaigns from concept to delivery, monitoring performance and making adjustments as needed.
  • Requirements:
    • CRM Experience: Proven experience in CRM campaign strategy design and execution.
    • Data Analysis: Strong analytical skills with expertise in data analysis and interpretation.
    • Communication: Excellent communication and interpersonal skills to work effectively with cross-functional teams.
  • Benefits:
    • Competitive Salary: An estimated salary of £60,000 - £80,000 per annum, depending on experience.
    • Opportunities for Growth: Opportunities for career growth and professional development within a dynamic and innovative company.

Hours and Location: This is a full-time position, 5 days a week, with 2-3 days based in our London office.



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