Customer Service Representative
4 weeks ago
Job Summary
We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a CSA (Food Retail), you will play a vital role in delivering high standards of customer service, availability, and presentation in our stores.
Key Responsibilities
- Support your store to deliver excellent customer service and ensure a positive shopping experience for our customers.
- Work collaboratively with colleagues to maintain a clean and well-presented store environment.
- Engage with our local community and promote the co-op's values and initiatives.
- Develop effective communication skills to build strong relationships with colleagues and customers.
Requirements
- Friendly and approachable demeanor.
- Reliable team player with a positive attitude.
- Effective communication and interpersonal skills.
- Basic level of numeracy, literacy, and IT skills.
About Us
The East of England Co-op is a member-owned business that operates a range of stores across the region. We are committed to providing excellent customer service and supporting our local communities.
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