Customer Service Representative

4 weeks ago


Norwich, Norfolk, United Kingdom East of England Co-op Full time

Job Summary

We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a CSA (Food Retail), you will play a vital role in delivering high standards of customer service, availability, and presentation in our stores.

Key Responsibilities

  • Support your store to deliver excellent customer service and ensure a positive shopping experience for our customers.
  • Work collaboratively with colleagues to maintain a clean and well-presented store environment.
  • Engage with our local community and promote the co-op's values and initiatives.
  • Develop effective communication skills to build strong relationships with colleagues and customers.

Requirements

  • Friendly and approachable demeanor.
  • Reliable team player with a positive attitude.
  • Effective communication and interpersonal skills.
  • Basic level of numeracy, literacy, and IT skills.

About Us

The East of England Co-op is a member-owned business that operates a range of stores across the region. We are committed to providing excellent customer service and supporting our local communities.


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