Technical IT Service Desk Analyst Manager

5 days ago


Manchester, United Kingdom Adalta Solutions Full time

Are you a skilled Technical Service Desk Analyst looking for a new challenge? We are seeking an experienced professional to join our team as a Technical IT Service Desk Analyst Manager.

Responsibilities:
  • Leading a team of Technical Service Desk Analysts
  • Providing technical support for new services
  • Maintaining good knowledge of corporate IT services
  • Developing and implementing processes to improve IT service delivery
  • Collaborating with other teams to ensure seamless IT service delivery
Requirements:
  • Proven experience in a similar role
  • Strong leadership and communication skills
  • Ability to develop and implement process improvements
  • Experience working in a fast-paced IT environment

A competitive salary of up to £35,000 depending on experience, plus the opportunity to lead a team of professionals in a fast-paced IT department.

We offer a range of benefits including a competitive salary, opportunities for professional development, and a collaborative and supportive work environment.



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