Technical Service Desk Analyst

5 days ago


Manchester, United Kingdom AJ Bell Management Limited Full time

We are looking for a skilled Technical Service Desk Analyst to join our Technology Services Department in Manchester. The successful candidate will gain experience in a wide range of technologies and work closely with the team to ensure that all IT equipment meets the highest standards.

The role involves installing software on new PCs and laptops, setting up mobile devices for users, and maintaining accurate records of assets and troubleshooting technical issues.

Requirements
  • Desired Skills and Qualifications:
  • An interest in IT with a good appetite for learning.
  • Ability to follow step-by-step processes with limited assistance.
  • Knowledge of MS Windows.
  • Ability to set up and configure PCs and laptops.
  • Knowledge of Microsoft Office applications.
  • Positive approach to new problems.
  • Flexible and adaptable.
  • Ability to work independently as well as part of a team.

We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience, plus a range of benefits including 25 days' holiday allowance, increasing to 30 days with service, plus bank holidays, and a contributory pension scheme.



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