IT Service Desk Analyst
1 day ago
Adecco UK LTD is currently seeking an IT Service Desk Analyst to join their team in City Centre, Manchester. As a key member of the squad, you will provide technical support and contribute to the success of our client's operations.
About the Role:
You will be responsible for supporting the Squad Lead & Lead Analysts and driving quality and maintaining professional communications within agreed timescales.
- Maintain and update the Knowledge Base articles to support the team and ensure the sustainability of the squad and chapter.
Requirements:
- Telecommunication industry background.
- Proficiency in incident and problem management, change management, and release & deployment management.
- Desire to continuously develop and master ITIL fundamentals and Agile methodologies.
Perks of the Role:
A competitive daily rate of £200 - £250 (inside IR35 via umbrella), flexible working arrangements, and access to ongoing training and development opportunities make this an attractive opportunity.
This role offers a convenient location just a 9-minute walk from Deansgate train station and Deansgate-Castlefield tram station.
As a disability-confident employer, Adecco is committed to building a supportive environment for you to explore the next steps in your career.
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