Business Support Officer

1 day ago


Maidstone, Kent, United Kingdom Kent County Council Full time
Job Summary

This is an exciting opportunity to work with our Regional Area Adoption Team at Kent County Council. As a Business Support Officer, you will play a crucial role in supporting the adoption service, working closely with our partner agencies and managing data to ensure the best possible outcomes for children.

Key Responsibilities
  • Provide administrative support to the adoption team, including data management and reporting.
  • Develop and maintain effective relationships with partner agencies, professionals, and the public.
  • Collaborate with the team to identify and implement process improvements.
  • Manage and prioritize workload, responding to urgent requests and deadlines.
  • Act as a contact point for the service, providing excellent customer service and support.
Requirements

To be successful in this role, you will need:

  • Strong communication, organisation, and IT skills.
  • A good understanding of multi-agency work and the needs of children.
  • Ability to work well under pressure and manage competing priorities.
  • Confident manner in liaising with the public, professionals, and organisations.
What We Offer

We offer a competitive package, including:

  • 27 days paid annual leave plus bank holidays.
  • Pension scheme.
  • Kent Rewards Scheme.
  • Opportunities for training and development.
Working Arrangements

We offer flexible working arrangements, including the option to work from home and the office.

Language Requirements

This post is considered by KCC to be a customer-facing position, and as such, we require a command of spoken English sufficient for the effective performance of the job requirements.

Disclosure and Barring Service

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.



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