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Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Colleague at our St Ives Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
- Participate in seasonal, community, and charity events, enhancing the store's reputation and community engagement.
- Develop strong relationships with colleagues, promoting a positive and inclusive team culture.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12) if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- Life cover and an award-winning pension scheme with matching contributions.
- Uniform provided and policies to support colleagues in all aspects of life.
Requirements
- A passion for delivering exceptional customer service and building strong relationships with customers.
- The ability to work well in a team, communicate effectively, and take the initiative to make decisions that benefit customers.
- A commitment to maintaining a clean and safe store environment, adhering to health and safety standards.
Why Join Us?
At Tesco, we value our colleagues and offer a range of benefits to support their wellbeing and career development. As a Colleague, you will have access to a range of perks, including discounts, shares, and cycle-to-work schemes. We also offer opportunities for career progression and development, with a focus on promoting from within.
