Customer Service Representative

3 weeks ago


St Ives, Cornwall, United Kingdom GLL Full time

At GLL, we're looking for a Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our team, you'll be responsible for delivering exceptional customer service to our members and visitors.

Key Responsibilities:

  • Answer incoming calls and respond to customer enquiries
  • Deal with transactions, including setting up direct debits and cash handling
  • Sell memberships to customers and respond to membership enquiries
  • Provide first-class customer service and answer customer queries
  • Support the team with daily tasks, including preparing studios, gyms, and sports halls for activities

What We Offer:

  • A values-driven organisation with a focus on customer service
  • Learning and development opportunities to support your career growth
  • Good pension schemes and industry-leading rates of pay
  • Discounted gym membership for you and your partner
  • Exclusive discounts on our villas in Portugal and ski chalets in Bulgaria
  • Health assurance and career pathways

About Us:

GLL is a charitable social enterprise owned by its staff, providing a range of benefits to our employees. We're committed to delivering exceptional customer service and creating a positive experience for our members and visitors.



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