Helpdesk Contract Administrator

4 weeks ago


Oxford, Oxfordshire, United Kingdom Concept Technical Full time

Job Title: Helpdesk Contract Administrator

Location: Oxford

Contract: Permanent

Salary: £25,000 per annum

Hours: Mon-Fri, 9.30am (Full-time) with a 1-hour (unpaid) break

The Helpdesk Contract Administrator will be accountable for all administrative activities for assigned clients, including ensuring Planned Preventative Maintenance (PPM) and Reactive works are completed, compliant, and invoiced within service level agreements (SLA). The role involves providing cover for Front of House at client sites as required for sickness and annual leave, with shifts between 0700 and 1900, Monday to Friday.

  • Plan and allocate tasks to technical teams, contractors, directly employed engineers, and any other third parties as required.
  • Monitor all active jobs, ensuring planning and escalations are in place, and the CAFM system is updated accordingly.
  • Collate and prepare operational and performance data as required for client reports.
  • Communicate with H&S, Compliance, and Property Managers to ensure all Risk Assessments (RAMs) and permits are in place as required.
  • Raise ad-hoc purchase orders for parts/labour on behalf of engineers.

Requirements:

  • Ability to prioritize work effectively to meet business requirements with demonstrable planning and organisational skills.
  • Good knowledge of Microsoft Office.

About the Role:

This is an exciting opportunity to join Concept Technical as a Helpdesk Contract Administrator. If you are an organised, driven individual ready to take on a key role in supporting facility management operations, apply today.



  • Oxford, Oxfordshire, United Kingdom CV-Library Full time

    Job Title: Helpdesk Contract AdministratorLocation: OxfordContract: PermanentSalary: £25,000 per annumHours: Mon – Fri, 9.30pm (Full-time) with a 1-hour (unpaid) breakDescriptionAs a Helpdesk Contract Administrator, you will be responsible for ensuring all administrative activities for assigned clients are completed, compliant, and invoiced within service...


  • Oxford, Oxfordshire, United Kingdom Summer Fields School Trust Ltd Full time

    School Systems Administrator Job DescriptionThe School Systems Administrator plays a vital role in supporting the administrative management of Summer Fields School Trust Ltd, particularly in the efficiency of information collection and distribution to parents, boys, and staff, ensuring the smooth operation of the school.Key Responsibilities:Run the school's...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Research Services Contract Administrator OpportunityAre you passionate about organisation and efficiency? Do you have excellent attention to detail and the ability to review and digest complex information?We are seeking a Senior Research Contracts Administrator to join our friendly, busy and collaborative team within Research Services at the University of...


  • Oxford, Oxfordshire, United Kingdom Concept Technical Full time

    Job Title: Help Desk Contract AdministratorLocation: OxfordContract: PermanentSalary: £25,000 per annumHours: Mon – Fri, 9.00am – 5.30pm (Full-time) with a 1-hour (unpaid) breakThe Help Desk Contract Administrator will be accountable for all administrative activities for assigned clients, including ensuring Planned Preventative Maintenance (PPM) and...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Research Services at the University of OxfordAre you passionate about organisation and efficiency? Do you have excellent attention to detail and the ability to review and digest complex information? We are seeking a Senior Research Contracts Administrator to join our team in Research Services.About the RoleWe are looking for a skilled and experienced...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Research Services RoleResearch Services at the University of Oxford is seeking a skilled Senior Research Contracts Administrator to join our team. As a key member of our Professional Services Department, you will play a crucial role in supporting contracts activity across the team. Your primary responsibility will be to work closely with contracts officers,...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    The University of Oxford is seeking a highly skilled and detail-oriented Financial Systems Administrator to join its Financial Systems Management team.This role is crucial in ensuring the smooth operation of the University's financial infrastructure, including Oracle Financials EBS 12.2.9, SAP Concur eExpenses, and IBM TM1.The successful candidate will be...


  • Oxford, Oxfordshire, United Kingdom undisclosed Full time

    We are seeking an experienced and motivated individual to join our teams as a Deputy Building & Facilities Manager. This role will oversee the operational management and delivery of facilities services at our research building.The ideal candidate will have significant working knowledge of facilities management, ideally within a scientific or research...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Job DescriptionThe University of Oxford's Financial Systems Management team is seeking a highly skilled and detail-oriented Financial Systems Administrator to play a key role in maintaining and administering the University's critical financial systems.This role is essential to ensuring the smooth operation of our financial infrastructure, and you'll...


  • Oxford, Oxfordshire, United Kingdom allen-associates Full time

    Accommodation Officer (12 Month FTC)Our client, a vibrant and friendly college, is seeking an experienced Accommodation Officer to join their welcoming and supportive team for a 12-month fixed-term contract, covering maternity leave.They are looking for a highly organized administrator with a background in accommodation, preferably within an education...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a highly organized and detail-oriented Business Support Officer to provide administrative and secretarial support to our team. The successful candidate will work a 37 hour week on a 6 month temporary contract with the possibility of extension. Key responsibilities include: Providing administrative support services to the Business Support...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a highly organized and detail-oriented Business Support Officer to provide administrative and secretarial support to our Business Support Lead. The successful candidate will work a 37 hour week on a 6 month temporary contract with the possibility of extension. Key responsibilities include: . Providing administrative support services to the...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a highly organized and detail-oriented Business Support Officer to provide administrative and secretarial support to our Business Support Lead. The successful candidate will work a 37 hour week on a 6 month temporary contract with the possibility of extension.Key responsibilities include:Providing administration and support services to the...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are delighted to be working with one of Oxford’s leading companies who are hiring for a Business Support Officer. This role will provide administrative and secretarial support to ensure a smooth running of the office to the Business Support Lead.The ideal candidate will have experience in administration, be IT literate, and possess excellent...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are delighted to be working with one of Oxford's leading companies who are hiring for a Business Support Officer. This role will provide administrative and secretarial support to ensure a smooth running of the office to the Business Support Lead.The ideal candidate will have experience in administration, be IT literate, and possess excellent organisation...


  • Oxford, Oxfordshire, United Kingdom WRS Recruitment Full time £40,000 - £50,000

    Asbestos Removal Contract Manager Job SummaryWe are seeking a highly skilled and experienced Asbestos Removal Contracts Manager to join our team at WRS Recruitment. The successful candidate will be responsible for managing asbestos removal contracts, liaising with clients, planning, quoting, and organizing labour & plant.Key Responsibilities: Previous...


  • Oxford, Oxfordshire, United Kingdom allen-associates Full time

    Accommodation Officer (12 Month FTC)Allen Associates is seeking an experienced Accommodation Officer to join their welcoming and supportive team for a 12-month fixed-term contract, covering maternity leave.They are looking for a highly organized administrator with a background in accommodation—experience within an education environment is particularly...


  • Oxford, Oxfordshire, United Kingdom allen-associates Full time

    Accommodation Officer (12 Month FTC)Our client, a leading educational institution, is seeking an experienced Accommodation Officer to join their team for a 12-month fixed-term contract, covering maternity leave.They are looking for a highly organized administrator with a background in accommodation, preferably within an education environment.If you thrive in...


  • Oxford, Oxfordshire, United Kingdom Oxford University Press Full time

    About the RoleWe are seeking an organized and motivated individual to provide administrative support to our Licensing team. This role involves interacting with various functions and working closely with licensing partners to enable Oxford University Press titles to reach users through innovative products.Duties of the role will include:Providing...


  • Oxford, Oxfordshire, United Kingdom Oxfordshire City Council Full time

    As an Apprentice Administrator within the Digital Capabilities Team, you will assist with office management, course coordination, and support. Your role will involve working closely with teachers and delegates to facilitate digital skills courses.This is a fixed-term 2-year employment contract with a salary of £25,331 per annum.Key Responsibilities:Assist...