Sales Support Specialist

5 days ago

Bournemouth, Bournemouth, United Kingdom Carwow Full time

About Carwow

Carwow is a leading online car-changing platform, driven by a passion for getting people into the right cars. Our mission is to revolutionize the way people buy and sell cars, making it a seamless and positive experience for all.

We're a dynamic and innovative company, with a portfolio of personality-rich automotive brands, including Carwow, Auto Express, evo, Driving Electric, and Car Buyer. Our platform has grown significantly, with over 10 million customers using us to buy and sell cars since our inception.

The Role

We're seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in ensuring our customers have a seamless and positive experience when selling a vehicle, and helping our dealers source stock simply and efficiently.

Key Responsibilities

  • Customer Interaction: Engage with customers through various channels and provide information, assistance, and guidance during their car selling journey.
  • Sales Team Support: Collaborate closely with the sales team to assist them in managing administrative tasks.
  • Documentation: Review service history documentation that has been uploaded by sellers, removing any personal identifiable information to ensure GDPR compliance.
  • Conflict Resolution: Address general customer concerns and resolve issues in a professional and courteous manner, escalating to the appropriate team members when necessary.
  • Dealer Communication: Answer dealer queries through the intercom system, updating internal CRM systems and forwarding requests to the appropriate department.
  • Administrative Tasks: Perform administrative duties such as confirming the collection of vehicles, and amending tagging of photos to ensure customer listings are displayed correctly.
  • Reporting: Prepare regular reports on customer interactions, feedback, and sales performance.

Requirements

What You'll Need

  • Outstanding customer service skills and experience working with clients.
  • Versatility and eagerness to take on new challenges, coupled with a proactive and self-starting attitude.
  • Strong organisational skills to effectively manage tasks and ensure timely completion.
  • Commitment to delivering exceptional customer service, consistently going above and beyond to provide the best experience possible.
  • High levels of enthusiasm and a positive mindset, with a strong team ethic.
  • Excellent spoken and written English capabilities, along with strong IT literacy and administrative skills.

What's in it for you

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Hybrid working arrangement.
  • Access to the latest technology and tools.
  • Regular social events and team-building activities.
  • Generous learning and development budget.

  • Sales Support Specialist

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time

    About the RoleWe are seeking a highly skilled and motivated Sales Support Specialist to join our team at Rubicon Recruitment Agency. As a Sales Support Specialist, you will play a crucial role in ensuring customers have a seamless and positive experience, whilst supporting the sales team with administrative tasks.Key ResponsibilitiesAssist customers with...

  • Sales Support Specialist

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Rubicon People Partnership Full time

    Job SummaryWe are seeking a highly skilled Sales Support Specialist to join our team at Rubicon People Partnership. As a Sales Support Specialist, you will play a crucial role in ensuring customers have a seamless and positive experience, whilst supporting the sales team with administrative tasks.About the RoleThis is an exciting opportunity to join a...

  • Sales Support Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Aspire Training Team Full time

    Job Overview: REMOTE WORKING OPTIONS AVAILABLE FOR THIS ROLE POSITION: SALES SUPPORT SPECIALIST Working Hours: Full-time/Permanent/Monday to Friday/40 hours per week Compensation: £24,793.60 annually plus commission Benefits: Attractive commission structure with the potential to earn commission on every course sold during meetings...

  • Sales Support Specialist

    2 days ago

    Bournemouth, Bournemouth, United Kingdom carwow Full time

    About CarwowCarwow is a leading online car-changing platform, driven by a passion for getting people into the right cars. Our mission is to revolutionize the way people buy and sell cars, making it a seamless and positive experience for all.We're a dynamic and innovative company, with a portfolio of personality-rich automotive brands, including Carwow, Auto...

  • Sales Support Specialist

    2 days ago

    Bournemouth, Bournemouth, United Kingdom carwow Full time

    About CarwowCarwow is a leading online car-changing platform, driven by a passion for getting people into the right cars. Our mission is to revolutionize the way people buy and sell cars, making it a seamless and positive experience for all.We're a dynamic and innovative company, with a portfolio of personality-rich automotive brands, including Carwow, Auto...

  • Sales Support Specialist

    5 days ago

    Bournemouth, Bournemouth, United Kingdom carwow Full time

    About CarwowCarwow is a leading online car-changing platform, driven by a passion for getting people into the right cars. Our mission is to revolutionize the way people buy and sell cars, making it a seamless and positive experience for all.We're a dynamic and innovative company, with a portfolio of personality-rich automotive brands, including Carwow, Auto...

  • Sales Support Specialist

    5 days ago

    Bournemouth, Bournemouth, United Kingdom carwow Full time

    About CarwowCarwow is a leading online car-changing platform, driven by a passion for getting people into the right cars. Our mission is to revolutionize the way people buy and sell cars, making it a seamless and positive experience for all.We're a dynamic and innovative company, with a portfolio of personality-rich automotive brands, including Carwow, Auto...

  • Sales Support Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom GAP Group Ltd Full time

    Position Overview: As a vital member of our team, the Sales Support Specialist serves as the initial point of contact for our operational centers. This role is essential in fostering our organization's growth by establishing robust client connections. Key Responsibilities: Develop and maintain strong relationships with customers to fully understand their...

  • Recovery Support Specialist

    5 days ago

    Bournemouth, Bournemouth, United Kingdom R.I.S.E. Support Services Full time

    About the Role:R.I.S.E. Support Services is seeking a skilled Recovery Support Specialist to join our team. As a Recovery Support Specialist, you will play a vital role in providing person-centred support to individuals with mental health needs, enabling them to live independently in the community.Main Responsibilities:Developing Relationships: Establish...

  • Recovery Support Specialist

    6 days ago

    Bournemouth, Bournemouth, United Kingdom R.I.S.E. Support Services Full time

    About the Role:R.I.S.E. Support Services is seeking a skilled Recovery Support Specialist to join our team. As a Recovery Support Specialist, you will play a vital role in providing person-centred support to individuals with mental health needs, enabling them to live independently in the community.Main Responsibilities:Developing Relationships: Establish...

  • Customer Sales Support Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom carwow Full time

    ABOUT CARWOW GROUPAt Carwow Group, we are passionate about connecting individuals with their ideal vehicles. Our mission is to establish the premier platform for car transitions, reaching drivers through our innovative array of automotive brands, including Carwow, Auto Express, evo, Driving Electric, and Car Buyer.What began as a straightforward review...

  • HR Project Support Specialist

    6 days ago

    Bournemouth, Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

    Job DescriptionJob Title: HR Project Support SpecialistJob Type: Interim AssignmentLocation: Bournemouth, Dorset (with hybrid working options)Job Type: Full-timeSalary: £22.41 per hour PAYE / £24.80 Umbrella CompanyAbout the Role:This is an exciting opportunity to join Hays Specialist Recruitment Limited as an HR Project Support Specialist. As a key member...

  • HR Project Support Specialist

    3 days ago

    Bournemouth, Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

    Job DescriptionJob Title: HR Project Support SpecialistJob Type: Interim AssignmentLocation: Bournemouth, Dorset (with hybrid working options)Job Reference: Not ApplicableAbout the RoleThis is an exciting opportunity to join Hays Specialist Recruitment Limited as an HR Project Support Specialist. As a key member of our team, you will play a crucial role in...

  • HR Project Support Specialist

    3 days ago

    Bournemouth, Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

    Job DescriptionJob Title: HR Project Support SpecialistJob Type: Interim AssignmentLocation: Bournemouth, Dorset (with hybrid working options)Job Reference: Not ApplicableAbout the RoleThis is an exciting opportunity to join Hays Specialist Recruitment Limited as an HR Project Support Specialist. As a key member of our team, you will play a crucial role in...

  • Sales Floor Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom TK Maxx Full time

    TK Maxx is dedicated to enabling individuals to express their unique style at home. We achieve this by offering distinctive, high-quality items in our stores across the nation. Our work atmosphere is dynamic and continually inspiring, as each day presents a new chance to Explore Unique Finds. Sales Floor Specialist Become a part of our team as a...

  • Sales Support Specialist

    6 days ago

    Bournemouth, Bournemouth, United Kingdom Carwow Full time

    About CarwowCarwow is a leading online car-changing platform that connects buyers and sellers of vehicles. As a pioneer in the industry, we're committed to revolutionizing the way people buy and sell cars.Our MissionWe're on a mission to make car-changing seamless, efficient, and enjoyable for everyone. Our team of experts works tirelessly to ensure that our...

  • Sales Support Specialist

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Carwow Full time

    About CarwowCarwow is a leading online car-changing platform that connects buyers and sellers of vehicles. As a pioneer in the industry, we're committed to revolutionizing the way people buy and sell cars.Our MissionWe're on a mission to make car-changing seamless, efficient, and enjoyable for everyone. Our team of experts works tirelessly to ensure that our...

  • Client Relations Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Hays Business Support Full time

    Are you a skilled and seasoned customer service expert with a background in dynamic and high-demand settings? Hays Business Support is expanding its team and seeking additional members to enhance our customer service department as we undergo significant operational transformations.Compliance with Policies:Uphold adherence to organizational policies and...

  • Administrative Assistant

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time

    About the RoleWe are seeking a highly skilled and motivated Sales Support Specialist to join our team at Rubicon Recruitment Agency. As a Sales Support Specialist, you will play a crucial role in ensuring customers have a seamless and positive experience, while supporting the sales team with administrative tasks.Key ResponsibilitiesAssist customers with...

  • Customer Support Sales Specialist

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full time

    Sales Support AdvisorAs a Sales Support Advisor at Rubicon Recruitment Agency, you will be instrumental in providing customers with a flawless and enjoyable experience while assisting the sales team with administrative duties.Company Overview & BenefitsEstablished over ten years ago, this forward-thinking organization optimizes the buying and selling journey...