Customer Experience Team Lead

4 weeks ago


Ipswich, Suffolk, United Kingdom Home Group Limited Full time

Looking for a role that truly makes a difference?

We have an exciting opportunity for a Customer Experience Team Lead to join our team at Home Group Limited.

As a Customer Experience Team Lead, you will be responsible for leading a team that empowers customers to live their best life. You will work closely with our customers to understand their needs and develop strategies to meet those needs.

Key responsibilities include:

  • Leading a team of customer-facing staff to deliver exceptional customer service
  • Developing and implementing customer service strategies to improve customer satisfaction
  • Working closely with other teams to ensure seamless delivery of services

We are looking for someone who is passionate about delivering excellent customer service and has experience leading a team. If you have a strong desire to make a difference in people's lives, we would love to hear from you.


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