Team Lead
3 days ago
A strategic and dynamic role that requires the ability to motivate a team and drive sales through excellent customer service.
About the Role:
- Lead a team of sales associates in a luxury retail environment, providing guidance and support to achieve sales targets.
- Maintain high standards of visual presentation and commercial awareness to impact sales floor performance.
- Develop and implement strategies to improve customer experience and increase sales conversion rates.
- Collaborate with senior management to coach and develop team members, identifying areas for improvement and implementing training programs.
- Demonstrate strong communication skills, motivating the team and building positive working relationships within the store.
Requirements:
- Proven leadership experience in a retail environment, preferably in luxury brands.
- Strong knowledge of luxury products and passion for delivering exceptional customer experiences.
- Ability to analyze sales data and identify opportunities for growth.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
Benefits:
- Competitive salary: £40,000 - £55,000 per annum, depending on experience.
- Opportunities for career advancement and professional development.
- Discounted gym membership and cycle-to-work scheme.
- Access to a wide range of development courses and national qualifications.
- 28 days' holiday, including bank holidays.
Frasers Group is a leading retailer of luxury fashion and lifestyle products. Our company values include excellence, teamwork, and innovation, and we are committed to delivering exceptional customer experiences in our stores.
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