Reception Team Supervisor

23 hours ago


Birmingham, Birmingham, United Kingdom KSB Recruitment Full time
Job Opportunity: Reception Team Supervisor

KSB Recruitment is seeking a seasoned professional to fill the position of Reception Team Supervisor, responsible for leading our front desk team and delivering exceptional customer service.

About the Role:

  • Lead and motivate the reception team, promoting a culture of excellence and customer-centricity.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Manage bookings, check-ins, and check-outs, ensuring seamless front desk operations.
  • Utilize Opera PMS to streamline reservations and guest management processes.
  • Identify areas for improvement and implement changes to enhance the overall guest experience.

Requirements:

  • Proven experience in leadership roles, preferably within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills and a proactive attitude.

What We Offer:

  • Competitive hourly rate of £14.50.
  • Ongoing assignment with potential career growth.
  • Friendly and supportive work environment.


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