Senior Sales Director
4 weeks ago
We are seeking a seasoned Senior Sales Leader to drive business growth and customer satisfaction in our European Aftermarket Department.
Key Responsibilities:
- Develop and execute account strategies to grow the aftermarket business.
- Build and maintain strong relationships with OE customers to enhance customer satisfaction and loyalty.
- Manage complex accounts, negotiate contracts, and increase Cummins' share of the customer's business.
- Provide day-to-day support to the OES coordinator, ensuring smooth operations and effective support.
- Ensure effective communication and alignment across sales roles and internal stakeholders to support cross-business account development.
- Champion the voice of the customer within the business, implementing projects to improve customer relationships and value.
- Provide accurate reports and forecasts using Cummins tools and CRM systems, supporting business strategy and decision-making.
- Mentor and develop less experienced sales and account team staff, fostering a culture of continuous improvement and professional growth.
Requirements:
- Strong relationship building and commercial savvy.
- Ability to assess account status and define future targets by balancing customer needs with business capabilities.
- Experience in sales forecasting and pipeline management, with a keen understanding of commercial dynamics.
Qualifications:
- College or university degree in Marketing, Sales, or a related subject, or an acceptable combination of education and experience.
- Significant level of relevant work experience, including previous customer and/or product experience, with purchasing/commercial contract negotiation preferred.
- Account management experience in the HD truck/On-Highway segment is advantageous.
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