Retail Store Manager

2 days ago


Wythenshawe, Manchester, United Kingdom Sodexo Full time
Job Summary

Sodexo is seeking a dedicated Retail Store Manager to lead and oversee the operations of the Kitchen Works restaurant at a major hospital. This is a quality-driven, customer-focused role that will allow you to showcase your retail management and employee development skills.

Main Responsibilities
  • Operational Excellence: Ensure the timely and efficient preparation and service of food, as well as the cleanliness and hygiene of the unit, according to Kitchen Works and client satisfaction standards.
  • Financial Management: Meet budgets and achieve 100% compliance to meet and exceed client expectations.
  • Staff Management: Lead and develop a team of staff, ensuring they are properly trained and equipped to provide excellent customer service.
  • Customer Service: Foster a culture of customer satisfaction, ensuring that all customers receive a high-quality dining experience.
  • Food Safety and Hygiene: Implement and maintain statutory and company standards of hygiene, health, and safety, and take any necessary action.
  • Induction and Training: Ensure all new staff are given a thorough induction into their job, the unit, and the company, and provide ongoing training and coaching as necessary.
  • Payroll and Administration: Ensure the correct compilation of the payroll to the latest regulations.
Requirements
  • Operational Food Retail Background: A solid operational food retail background, with experience in leading staff and a passion for brand standards and customer service.
  • Leadership and Development: The ability to lead and develop a team, with a strong understanding of employee development and training.
  • Food Hygiene and Safety: Excellent knowledge of food hygiene standards and the minimum of the Basic Food Hygiene level 3 qualification.
  • IT and Administration: A strong understanding of Microsoft Excel and general IT systems, with the ability to maintain accurate records and reports.
  • Communication and Influencing: Excellent communication and influencing skills, with the ability to build strong client relationships.
What We Offer
  • Competitive Salary: A salary of £27,000, plus access to a range of excellent benefits.
  • Pension Scheme: A contributory pension scheme.
  • Life Assurance: Life assurance.


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