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Assistant Counter Manager

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Skin + Me Full time
About Skin + Me

We're a mission-driven start-up revolutionizing the skincare industry with a focus on accessibility and expert advice. Our goal is to empower individuals to achieve their best skin, and we're looking for talented individuals to join our team.

Job Title: Assistant Counter Manager

We're seeking an experienced and passionate Assistant Counter Manager to lead our in-store team and drive sales growth. As a key member of our retail team, you'll be responsible for achieving sales targets, providing exceptional customer service, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Manage a team of Skincare Specialists to achieve sales targets and maintain high customer service standards
  • Develop and implement strategies to drive sales growth and improve customer experience
  • Collaborate with the Field Sales & Education team to create innovative events and promotions
  • Ensure the counter remains stocked and report any concerns to the National Field Sales & Education team
  • Build and maintain positive relationships with retailers and department store staff
Requirements:
  • Proven ability to manage and motivate a team
  • Excellent communication and interpersonal skills
  • Strong interest and enthusiasm for skincare and industry trends
  • Ability to work flexible hours, including evenings, weekends, and holidays
What We Offer:
  • Competitive commission structure
  • Highly discounted Skin + Me products
  • Exclusive training and development opportunities
  • Pension scheme
  • Healthcare cash plan, including mental health and wellbeing support