Branch Operations Assistant

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Quay – SBD Full time

Job Title: Branch Assistant


We are seeking a highly motivated Branch Assistant to join our team at Quay – SBD. As a key member of our branch team, you will be responsible for providing exceptional customer service, maintaining high standards within the trade counter area, and assisting with health and safety compliance.


Key Responsibilities:



  • Work collaboratively with the team to deliver excellent customer service and maintain a positive, thriving environment in our trade counters.
  • Assist in maintaining high standards within the warehouse and trade counter area, adhering to health and safety protocols and procedures.
  • Demonstrate a can-do/will-do attitude and be willing to work within a small team, providing cover when required.
  • Assist with multi-drop deliveries and work with the Branch Manager and team to achieve branch performance targets.

Requirements:



  • A friendly, welcoming attitude with energy and passion to deliver what our customers require.
  • Be versatile and prepared to assist in all aspects of running the branch, with a full valid driving license.
  • Previous experience in a driving role would be advantageous, and a forklift truck license would be preferable but is not essential.
  • Good organisational skills and IT literacy, with experience in a trade counter environment preferred but not essential.

What We Offer:



  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The chance to join a vibrant, progressive company that looks after its people.
  • The opportunity to voice your ideas and help shape the future of the business.
  • Real career prospects within the Epwin Group Plc.
  • Enrolment within "Lifeworks" for discounts and additional benefits.
  • Monthly awards for outstanding contributions.
  • On-the-job and online training to invest in your development.

About Us:


Quay – SBD is a dynamic business with a growing presence nationwide, supplying quality plastic building products to the trade and public. We value our employees and offer opportunities for personal progression and growth.


Further Information:


We look forward to hearing from you if you have the skills, enthusiasm, and passion to join our team at Quay – SBD.


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