Sport Operations Assistant

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria University Full time
About the Role

We are seeking a skilled Sport Assistant to join our team at Northumbria Sport at Sport Central, a multi-purpose sports facility and events arena located in the heart of Northumbria University City Campus.

The successful candidate will be responsible for the daily operation of sports facilities, supervision of the pool environment, and performing a variety of customer-facing roles within Sport Central. They will deliver a welcoming, safe, and outstanding experience for customers.

The Sport Assistant will be a leading customer-facing role, undertaking direct customer-facing services and operational roles as required. A good knowledge within the pool environment is essential, and the ability to hold an RLSS NPLQ qualification or be willing to work towards it is required.

About the Team

The Sport Assistant will report directly to the Duty Manager and join Northumbria Sport, a core department within Campus Services. Our team is responsible for delivering an excellent student experience through our range of sport, fitness, and wellbeing programmes.

The successful candidate will be based at Sport Central and will be part of a team that delivers a range of services. For more information, please visit our web pages: https://www.northumbria.ac.uk/about-us/campus-services/

About You

To be successful in the role, you will have:

  • RLSS National Pool Lifeguard Qualification, or be willing to work towards the qualification.
  • Experience within the pool operation and wet environment.
  • Good verbal and written communication skills.
  • Good understanding of what represents best practice in health and safety, security, and other facility operational areas.
  • Ability to work on your own or as part of a team.
  • The initiative to solve problems in a practical manner.
  • Outstanding customer service skills.

Further information is available in the person specification.

If you would like an informal discussion about the role, please contact Thomas Daley.



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