Frederic Malle Counter Manager Position

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Editions de Parfums Frédéric Malle Full time

About Editions de Parfums Frédéric Malle

We are a pioneering company in the world of perfumery, founded by Frédéric Malle in 2000. Our mission is to create unique and exclusive fragrances that showcase the artistry of our perfumers.

Counter Manager Job Description

We are seeking a dynamic and inspirational Counter Manager to lead our team of Fragrance Specialists. As a Counter Manager, you will be responsible for creating and executing an agile business plan, recruiting and retaining customers through superior customer relationship management and strategic targeting.

Key Responsibilities

  • Lead, coach and develop a high-performing team of Fragrance Specialists
  • Create and execute an agile business plan to achieve sales, customer service and operational targets
  • Recruit and retain customers through superior customer relationship management and strategic targeting
  • Develop and implement in-store events to drive sales and customer engagement

Requirements

  • Proven retail management experience, preferably within Beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience, including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • A proficient skill level using Microsoft Office applications
  • Proof of right to live and work in the country

About You

You will have a passion for perfumery and a drive to succeed in a fast-paced retail environment. You will be a natural leader, with excellent communication and interpersonal skills. You will be able to work independently and as part of a team, with a flexible and adaptable approach to work.

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering


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