Fire and Security Operations Manager

3 weeks ago


Orpington, Greater London, United Kingdom SER (Staffing) Ltd Full time

Job Summary

We are seeking an experienced Service Delivery Expert to oversee and manage service contracts valued at up to £2 million. As a key member of our team, you will lead and support a team of engineers in delivering exceptional customer service.

The ideal candidate will have a strong background in fire and security services, with excellent leadership and communication skills. You will be responsible for ensuring that all service contracts are delivered on time, within budget, and to the required quality standards.

About SER (Staffing) Ltd

SER (Staffing) Ltd is a well-established staffing agency specializing in temporary and permanent placements in the fire and security industry. We pride ourselves on our ability to provide high-quality candidates to meet our clients' needs.

Responsibilities

  1. Lead and support a team of engineers in delivering exceptional customer service
  2. Oversee and manage service contracts valued at up to £2 million
  3. Ensure that all service contracts are delivered on time, within budget, and to the required quality standards
  4. Maintain accurate records of service delivery and customer interactions

Requirements

To be successful in this role, you will need:

  • A strong background in fire and security services
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

What We Offer

We offer a competitive salary range of £45,000 - £55,000 DOE, plus benefits including:

  • Overtime pay
  • Company vehicle
  • Pension scheme
  • Health insurance (opt-in)
  • Mobile phone allowance
  • iPad provided
  • 25 days' holiday and bank holidays

Salary Range

$£45,000 - £55,000 per annum, depending on experience.



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