Fire and Security Service Leader
1 day ago
Are you an experienced leader in the fire and security industry looking for a new challenge? SER Ltd is seeking a skilled Service Manager to oversee service contracts valued at up to £2 million, lead and support a team of engineers, and ensure exceptional client satisfaction. Based in Sidcup, this role offers a competitive salary of £45,000 - £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays.
The ideal candidate will play a pivotal role in troubleshooting technical issues, maintaining seamless communication with the service coordinator, and nurturing relationships with key accounts. Key responsibilities include:
- Managing and overseeing service contracts to ensure delivery aligns with client expectations and company standards.
- Leading, supervising, and supporting a team of service engineers, providing guidance and fostering a collaborative environment.
- Liaising effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines.
- Proactively troubleshooting and resolving technical challenges to minimize service disruptions and maintain operational efficiency.
- Building and maintaining strong relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions.
- Monitoring service performance, ensuring adherence to budgetary and contractual obligations.
To be successful in this role, you will require:
- Proven supervisory or leadership experience within the sprinkler industry.
- Strong technical understanding of sprinkler systems and associated services.
- LPC (Loss Prevention Certification Board) qualification is beneficial but not essential.
- Excellent problem-solving skills and the ability to manage multiple priorities effectively.
- Strong communication and interpersonal skills, with a customer-focused approach.
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Service Engineer
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Service Engineer
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Team Lead for Fire and Security Services
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Sprinkler Systems Manager Specialist
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Orpington, Greater London, United Kingdom SER (Staffing) Ltd Full timeSER Ltd is a well-established fire and security company seeking an experienced Service Manager to join our team. This exciting opportunity offers a competitive salary of £45,000 - £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays.As a Service Manager, you will be...
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