Sprinkler Systems Manager Specialist

3 weeks ago


Orpington, Greater London, United Kingdom SER (Staffing) Ltd Full time

SER Ltd is a well-established fire and security company seeking an experienced Service Manager to join our team. This exciting opportunity offers a competitive salary of £45,000 - £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays.

As a Service Manager, you will be responsible for managing and overseeing service contracts valued at up to £2 million, leading and supporting a team of engineers, and ensuring exceptional client satisfaction. Key responsibilities include:

  • Ensuring delivery of service contracts aligns with client expectations and company standards.
  • Leading, supervising, and supporting a team of service engineers, providing guidance and fostering a collaborative environment.
  • Liaising with the service coordinator to optimize scheduling, resource allocation, and project timelines.
  • Proactively troubleshooting and resolving technical challenges to minimize service disruptions and maintain operational efficiency.
  • Building and maintaining strong relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions.
  • Monitoring service performance, ensuring adherence to budgetary and contractual obligations.

This is an excellent opportunity for an experienced leader in the fire and security industry to take their career to the next level.



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