Hotel Operations Manager
2 weeks ago
Overview
Dakota Hotels, a leading lifestyle brand in the UK, is seeking a skilled Hotel Operations Manager to join our team at Dakota Newcastle. This role offers a highly competitive salary and a quarterly sales-based target bonus.
The ideal candidate will have a minimum of 2 years' experience in Housekeeping Management within hotels, preferably 4* or 5* level, with strong leadership skills and experience in supervising or managing a team.
About Dakota Newcastle
Dakota Newcastle is a luxury hotel situated on the Quayside, boasting 118 bedrooms including 33 suites. Our hotel features a renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
Job Description
This permanent, full-time role involves running the daily operations of housekeeping, ensuring the hotel meets Dakota standards throughout. Key responsibilities include:
- Managing the housekeeping team, training them to high standards, and maintaining stock levels and cleanliness across the full hotel.
- Developing and implementing improvement projects, utilizing creativity and passion to drive continual improvement.
- Ensuring compliance with health and safety guidelines, particularly COSHH regulations.
- Becoming familiar with guests staying in the hotel, coordinating special arrangements, and working closely with the FoH team.
- Maintaining relationships with suppliers, ensuring consistent holding of housekeeping stock in line with budget and business needs.
Salary and Benefits
This role comes with a competitive salary of approximately £45,000 - £55,000 per annum, depending on experience. In addition to this, you can expect:
- A quarterly sales-based target bonus.
- A permanent contract of a minimum of 40 hours per week.
- The opportunity to work any 5 days out of 7, including regular weekends.
- 40% off stays at any Dakota hotel.
- 25% off drinks and dining at any Dakota hotel.
- Access to our Employee Assistance Program, including free private mental health support and counselling sessions.
- Additional holiday day on the first anniversary of your employment.
- Family-friendly flexible working options.
- Meals on duty and uniforming.
- £200 bonus to recommend a friend to join our team.
- £10 bonus every time you are mentioned on TripAdvisor.
- Free bi-annual eye testing for users of display screen equipment.
- Accredited, certified compliance training given on employment such as food hygiene, alcohol responsibility, data protection, and health & safety.
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
How to Apply
Please send us your updated CV. For more information on our luxury hotel, visit our website or social media channels.
-
Hotel Night Operations Manager
4 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob DescriptionWe are seeking a highly skilled Hotel Night Operations Manager to join our team at the 4-star Sandman Signature Newcastle Hotel in Newcastle City Centre.This is a dynamic role that requires someone who can work effectively in a fast-paced environment, providing exceptional customer service and ensuring the smooth operation of hotel services...
-
Hotel Operations Director
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout Royal Station Hotel">At Royal Station Hotel, we're dedicated to delivering exceptional guest experiences through a unique blend of hospitality and operational excellence.">The Role">We are seeking an experienced Operations and Customer Experience Lead to join our team. As the maestro of our hotel operations, you will be responsible for orchestrating...
-
Hotel Operations Coordinator
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the Role...The Night Auditor is a key member of our hotel operations team responsible for ensuring seamless guest experiences. As part of our Royal Station Hotel, you'll be working closely with colleagues to verify account accuracy, balance charges and revenues, and provide exceptional customer service.This role requires attention to detail, strong...
-
Hotel Night Operations Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleThe Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and assisting with all aspects of guest services.ResponsibilitiesVerify the accuracy of guest accounts and balance charges and revenuesAssist...
-
Hotel Operations Manager
5 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeJob OverviewWe are seeking an experienced Hotel Operations Manager to join our team at KE Hotels (Newcastle) as a Night Supervisor. As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hotel.
-
Hotel Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom whitbread Full timeHotel Operations ManagerWe're seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our Newcastle (Quayside) Premier Inn. As a key member of our team, you'll be responsible for ensuring seamless hotel operations, managing a winning partnership between our leadership and housekeeping teams, and providing an exceptional guest...
-
Hotel Revenue Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeDiscover the Exciting Opportunity of a Hotel Revenue Manager at Royal Station HotelAbout Us:Royal Station Hotel is not just a business – it's a family. Our diverse portfolio of hotels, bars, and restaurants across the UK is just the beginning. With family values at our heart and a passion for growth, we're on an exhilarating journey.About You:Leadership...
-
Financial Operations Manager
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleAs a Financial Operations Manager at Royal Station Hotel, you will be responsible for overseeing the financial aspects of the hotel's overnight operations.Key responsibilities include verifying the accuracy of guest accounts, balancing charges and revenues, and ensuring the security of the hotel and its guests overnight.You will also be...
-
Senior Hotel Operations Manager
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeJob OverviewWe are seeking an experienced and skilled Senior Hotel Operations Manager to join our team at KE Hotels in Newcastle. As a key member of our management team, you will play a vital role in delivering exceptional guest experiences and driving business success.
-
Hotel Night Auditor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleThe Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and assisting with all aspects of guest services.ResponsibilitiesVerify the accuracy of guest accounts and balance charges and revenuesAssist...
-
Hotel Revenue Optimization Specialist
24 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob DescriptionAs a dynamic and rapidly growing hospitality company, Sandman Hotel Group UK & Ireland is seeking a talented and results-driven Hotel Revenue Optimization Specialist to join our team.We pride ourselves on delivering exceptional guest experiences through quality service, innovation, and strategic growth. In this key role, you will be...
-
Duty Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAt Royal Station Hotel, we offer a range of benefits to support your wellbeing and career development.Financial wellbeing through our partnership with Wagestream, allowing you to track your earnings and access a percentage of your pay as you earn it.Discounts on hotel stays, food and beverage, spa treatments, and retail and leisure activities.Development...
-
Luxury Hotel Operations Manager Opportunity
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeExceptional Leadership RoleDakota Newcastle, a luxury hotel brand, is seeking an experienced and dynamic Operations Manager to lead our team in delivering exceptional guest experiences. As the key leader on site, you will be responsible for overseeing the daily operations of our hotel, working closely with department heads to maintain Dakota's signature...
-
Executive Hotel Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dish Hospitality Full timeHotel General Manager OpportunityAre you a seasoned hotel professional looking for a new challenge? We have an exciting opportunity for a Hotel General Manager to join our team at a stunning refurbished 4-star hotel in Newcastle.As Hotel General Manager, you will be responsible for leading the hotel's operations, ensuring exceptional guest experiences, and...
-
Key Hotel Services Team Member
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cairn Hotel Newcastle - 97 & Social Full timeAbout the RoleYour primary focus as a Key Hotel Services Team Member is to maintain a seamless kitchen operation by ensuring that all areas are spotless, well-organized, and safe. During peak periods, it is essential to swiftly clean equipment and have it ready for chefs and service staff to utilize.In addition to maintaining impeccable cleanliness, Key...
-
F&B Operations Manager
24 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Copthorne Hotel Newcastle Full timeCopthorne Hotel Newcastle Job OpportunityWe are seeking an experienced F&B Operations Manager to join our team at the Copthorne Hotel Newcastle, situated on the iconic Newcastle Quayside overlooking the famous River Tyne.About the RoleThis is a fantastic opportunity to progress your career as an F&B Operations Manager in a dynamic and fast-paced environment....
-
Executive Hotel Manager
4 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dish Hospitality Full timeAt Dish Hospitality, we are seeking an accomplished Executive Hotel Manager to spearhead our flagship 4-star hotel in Newcastle.This prestigious project offers a unique opportunity for a seasoned professional to showcase their expertise and lead our team to excellence.The ideal candidate will possess a deep understanding of back-of-house systems, cost...
-
Housekeeping Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout the RoleWe are seeking a highly experienced and skilled Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our team, you will be responsible for overseeing the daily operations of housekeeping, ensuring the hotel is presented to the highest standards, and maintaining a positive and Dakota culture within the...
-
Duty Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at the Royal Station Hotel in Newcastle. As a key member of our Front of House team, you will be responsible for overseeing the overall operation of the hotel, ensuring employee productivity, monitoring efficiency and service delivery, and creating a positive work...
-
Operations Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the Role...As the maestro of our hotel symphony, you'll orchestrate day-to-day leadership and steer us toward financial success through revenue magic and productivity spells. Your mission: elevate customer joy levels to cloud nine You'll be the ringmaster of people development, conjuring unforgettable guest experiences, and spreading the gospel of our...