F&B Operations Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Copthorne Hotel Newcastle Full time
Copthorne Hotel Newcastle Job Opportunity

We are seeking an experienced F&B Operations Manager to join our team at the Copthorne Hotel Newcastle, situated on the iconic Newcastle Quayside overlooking the famous River Tyne.

About the Role

This is a fantastic opportunity to progress your career as an F&B Operations Manager in a dynamic and fast-paced environment. As a key member of our team, you will be responsible for maintaining high standards of customer care, ensuring excellent service delivery, and promoting positive relationships between the kitchen and F&B teams.

Key Responsibilities
  • Maintain agreed standards of service and cleanliness in the Food and Beverage Department.
  • Be responsible for float management, cash transactions, and up-selling during shifts.
  • Work closely with the F&B Manager and the Kitchen team to promote effective communication and collaboration.
  • Ensure outstanding customer service is offered to guests at all service points, both individually and from a management perspective.
  • Participate in the Duty Manager rota as required.
Requirements

To succeed in this role, you will need:

  • People management experience, particularly within the Food and Beverage industry.
  • Outstanding customer service skills.
  • Experience of Micros computer system.
Benefits

We offer a competitive salary package including:

  • Cash Health Plan cover option.
  • Career development pathways and regular salary reviews.
  • Employee Discounted Accommodation and F&B discounts worldwide.
  • Life Assurance, where applicable.
  • Apprenticeship/Placement/Training opportunities.
  • Meals Provided on Duty.
  • Social Events, Wellbeing, and Team Activities.
  • Length of Service related holiday scheme.
  • Recommend a Friend Scheme, where eligible.

The estimated annual salary for this role is £35,000 - £45,000 based on industry standards and location. If you are a motivated and experienced professional looking for a new challenge, please apply now.



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