F&B Operations Manager
4 weeks ago
We are seeking an experienced F&B Operations Manager to join our team at the Copthorne Hotel Newcastle, situated on the iconic Newcastle Quayside overlooking the famous River Tyne.
About the RoleThis is a fantastic opportunity to progress your career as an F&B Operations Manager in a dynamic and fast-paced environment. As a key member of our team, you will be responsible for maintaining high standards of customer care, ensuring excellent service delivery, and promoting positive relationships between the kitchen and F&B teams.
Key Responsibilities- Maintain agreed standards of service and cleanliness in the Food and Beverage Department.
- Be responsible for float management, cash transactions, and up-selling during shifts.
- Work closely with the F&B Manager and the Kitchen team to promote effective communication and collaboration.
- Ensure outstanding customer service is offered to guests at all service points, both individually and from a management perspective.
- Participate in the Duty Manager rota as required.
To succeed in this role, you will need:
- People management experience, particularly within the Food and Beverage industry.
- Outstanding customer service skills.
- Experience of Micros computer system.
We offer a competitive salary package including:
- Cash Health Plan cover option.
- Career development pathways and regular salary reviews.
- Employee Discounted Accommodation and F&B discounts worldwide.
- Life Assurance, where applicable.
- Apprenticeship/Placement/Training opportunities.
- Meals Provided on Duty.
- Social Events, Wellbeing, and Team Activities.
- Length of Service related holiday scheme.
- Recommend a Friend Scheme, where eligible.
The estimated annual salary for this role is £35,000 - £45,000 based on industry standards and location. If you are a motivated and experienced professional looking for a new challenge, please apply now.
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