Housekeeping Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full time

About the Role

We are seeking a highly experienced and skilled Housekeeping Manager to lead our housekeeping department at Dakota Newcastle. As a key member of our team, you will be responsible for overseeing the daily operations of housekeeping, ensuring the hotel is presented to the highest standards, and maintaining a positive and Dakota culture within the team.

Key Responsibilities

  • Manage the housekeeping team, ensuring they are trained and well looked after, and maintaining stock levels and cleanliness standards across the full hotel.
  • Develop and implement effective cleaning schedules and rotas to ensure the hotel is ready for our guests.
  • Work closely with the General Manager and Maintenance team to ensure immaculate conditions of the rooms.
  • Build relationships with our suppliers to maintain and ensure consistent holding of the housekeeping stock in line with the budget and business needs.

About Dakota Newcastle

Dakota Newcastle is a luxury hotel located in the heart of the city, offering stylish rooms, a bustling brasserie grill, and upscale cocktail bars. We are a growing UK-based lifestyle brand, known for our high standards of service and attention to detail.

Requirements

  • A minimum of 2 years' experience in Housekeeping Management role within hotels, preferably 4* or 5* level.
  • A minimum of 5 years hotel and/or cleaning experience.
  • Strong leadership skills and experience in supervising or managing a team.
  • Experience with a hotel pre-opening is preferred, however not necessary.

What We Offer

  • A highly competitive salary and a quarterly sales-based target bonus.
  • A permanent contract of a minimum of 40 hours per week.
  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, including free private mental health support and counselling sessions.


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