Hotel Operations Manager
1 week ago
Hotel Operations Manager
We're seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our Newcastle (Quayside) Premier Inn. As a key member of our team, you'll be responsible for ensuring seamless hotel operations, managing a winning partnership between our leadership and housekeeping teams, and providing an exceptional guest experience.
Key Responsibilities:
- Manage hotel operations, including front-of-house and back-of-house activities
- Lead a high-performing team, providing guidance, support, and development opportunities
- Collaborate with leadership and housekeeping teams to ensure a welcoming, safe, and brilliant guest experience
- Monitor and maintain high standards of hotel cleanliness, maintenance, and safety
- Develop and implement strategies to improve hotel performance, guest satisfaction, and team engagement
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A supportive and inclusive work environment
- Access to Whitbread's employee benefits, including a pension scheme and save-as-you-earn scheme
- A complimentary Premier Inn breakfast for two
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional guest experiences and creating a positive impact on our communities. We're proud to be an inclusive organization, welcoming applications from diverse candidates and offering a range of benefits and support to help you thrive in your role.
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