Hotel Operations Manager

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom whitbread Full time

Hotel Operations Manager

We're seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our Newcastle (Quayside) Premier Inn. As a key member of our team, you'll be responsible for ensuring seamless hotel operations, managing a winning partnership between our leadership and housekeeping teams, and providing an exceptional guest experience.

Key Responsibilities:

  • Manage hotel operations, including front-of-house and back-of-house activities
  • Lead a high-performing team, providing guidance, support, and development opportunities
  • Collaborate with leadership and housekeeping teams to ensure a welcoming, safe, and brilliant guest experience
  • Monitor and maintain high standards of hotel cleanliness, maintenance, and safety
  • Develop and implement strategies to improve hotel performance, guest satisfaction, and team engagement

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to Whitbread's employee benefits, including a pension scheme and save-as-you-earn scheme
  • A complimentary Premier Inn breakfast for two

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional guest experiences and creating a positive impact on our communities. We're proud to be an inclusive organization, welcoming applications from diverse candidates and offering a range of benefits and support to help you thrive in your role.



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