Duty Manager

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mint People Full time
Hotel Duty Manager

Mint People is seeking a highly skilled and experienced Hotel Duty Manager to join our dynamic team. As a key member of our operations team, you will play a pivotal role in upholding our tradition of exceptional personal service.

Key Responsibilities:
  • Ensure that every guest receives a high level of service, addressing and resolving guest issues with professionalism.
  • Oversee the daily operations of the hotel, ensuring all departments function seamlessly and efficiently.
  • Support the recruitment, training, and development of staff, providing leadership and guidance to foster a culture of excellence and continuous improvement.
  • Assist with financial management tasks, including budgeting, expense tracking, and financial reporting to ensure the hotel operates within its financial targets.
  • Ensure compliance with all safety regulations and maintain high standards of cleanliness and maintenance throughout the hotel.
Requirements:
  • Proven experience working in luxury or Michelin star hotel environments, demonstrating a deep understanding of high standards.
  • Commitment to delivering unparalleled guest service, with a focus on creating unique and memorable experiences.
  • Strong leadership skills with experience in managing and motivating a team to achieve excellence.
  • Competence in managing daily operations, contributing to strategic planning, and implementing processes that enhance guest satisfaction and operational efficiency.
  • Understanding of financial reports and budgeting, with the ability to assist in managing budgets, forecasts, and cost controls.

Mint People offers a competitive salary of £38,000 per year, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, please apply today.


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