Hotel Operations Director
6 days ago
About Royal Station Hotel
">At Royal Station Hotel, we're dedicated to delivering exceptional guest experiences through a unique blend of hospitality and operational excellence.
">The Role
">We are seeking an experienced Operations and Customer Experience Lead to join our team. As the maestro of our hotel operations, you will be responsible for orchestrating day-to-day leadership and steering us toward financial success through revenue growth and productivity improvements.
">About You
">- ">
- Natural Leader: With strong leadership skills, you'll inspire and motivate your team to deliver exceptional results.">
- Customer Champion: Your passion for customer satisfaction and experience will shine through in everything you do.">
- Operational Expert: With a keen eye for detail, you'll manage processes, systems, and budgets to drive efficiency and cost savings.">
- Communication Guru: Your excellent communication skills will ensure seamless collaboration with colleagues, guests, and stakeholders.">
- Financial Analyst: With a solid understanding of financial metrics and commercial insights, you'll identify opportunities for growth and improvement.">
About Our Benefits
">We offer a range of benefits to support your career development, well-being, and work-life balance. These include:
">- ">
- Competitive Salary: £40,000 - £50,000 per annum (dependent on experience)">
- Bonus Scheme: Earn up to 10% annual bonus based on individual and team performance">
- Pension Scheme: Join our company pension plan for a secure retirement">
- Discounted Stays: Enjoy special rates at our UK hotels and venues">
- Social Events: Participate in regular social events and activities with your colleagues">
- Training and Development: Access our comprehensive training programs to enhance your skills and knowledge">
- Growth Opportunities: Progress your career within our dynamic organization">
About Us
">Royal Station Hotel is a family-owned business with a diverse portfolio of hotels, bars, and restaurants across the UK. We value our employees as part of our extended family and strive to create a positive, supportive work environment.
">Join Our Team
">We're excited to welcome talented individuals who share our passion for hospitality and operational excellence. Apply now to take your career to the next level and become part of our vibrant team
">#INDHP
-
Hotel Operations Coordinator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the Role...The Night Auditor is a key member of our hotel operations team responsible for ensuring seamless guest experiences. As part of our Royal Station Hotel, you'll be working closely with colleagues to verify account accuracy, balance charges and revenues, and provide exceptional customer service.This role requires attention to detail, strong...
-
Hotel Night Operations Manager
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob DescriptionWe are seeking a highly skilled Hotel Night Operations Manager to join our team at the 4-star Sandman Signature Newcastle Hotel in Newcastle City Centre.This is a dynamic role that requires someone who can work effectively in a fast-paced environment, providing exceptional customer service and ensuring the smooth operation of hotel services...
-
Sales Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeSales DirectorJob Title: Sales Director - Sandman Signature Newcastle HotelLocation: Newcastle, United KingdomReporting to: General Manager and Regional Director of Sales UK & IrelandWe are seeking a highly skilled Sales Director to drive revenue growth and lead our sales team at Sandman Signature Newcastle Hotel. The ideal candidate will have a proven track...
-
Hotel Night Auditor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleThe Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel. This includes verifying the accuracy of guest accounts, balancing charges and revenues, and assisting with all aspects of guest services.ResponsibilitiesVerify the accuracy of guest accounts and balance charges and revenuesAssist...
-
Operations Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the Role...As the maestro of our hotel symphony, you'll orchestrate day-to-day leadership and steer us toward financial success through revenue magic and productivity spells. Your mission: elevate customer joy levels to cloud nine You'll be the ringmaster of people development, conjuring unforgettable guest experiences, and spreading the gospel of our...
-
Hotel Portfolio Performance Lead
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob SummaryWe are seeking a highly motivated Hotel Portfolio Performance Lead to join our team at Sandman Hotel Group. In this role, you will be responsible for leading revenue management strategy for multiple properties in the UK & Ireland hotel portfolio, focusing on optimization and revenue enhancement.About Our Ideal CandidateWe are looking for someone...
-
Luxury Hotel Housekeeping Director
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeAbout Dakota NewcastleDakota is a dynamic lifestyle brand, recognized for its stylish hotels, bustling brasseries and upscale cocktail bars. Our journey began with boutique hotels on the outskirts of Edinburgh and Glasgow, expanding into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle opening soon.At Dakota Hotels, we are...
-
Sales Director
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeAs a key member of the Sandman Hotel Group team, you will be responsible for driving sales efforts and managing key accounts to achieve revenue targets and exceed sales goals.We are seeking an experienced Sales Director to lead our sales efforts in the aerospace industry. The successful candidate will have a proven track record of success in sales roles...
-
Hotel Operations Manager
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeJob OverviewWe are seeking an experienced Hotel Operations Manager to join our team at KE Hotels (Newcastle) as a Night Supervisor. As a key member of our management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hotel.
-
Hotel Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom whitbread Full timeHotel Operations ManagerWe're seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our Newcastle (Quayside) Premier Inn. As a key member of our team, you'll be responsible for ensuring seamless hotel operations, managing a winning partnership between our leadership and housekeeping teams, and providing an exceptional guest...
-
Hotel Revenue Optimization Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full timeJob DescriptionAs a dynamic and rapidly growing hospitality company, Sandman Hotel Group UK & Ireland is seeking a talented and results-driven Hotel Revenue Optimization Specialist to join our team.We pride ourselves on delivering exceptional guest experiences through quality service, innovation, and strategic growth. In this key role, you will be...
-
Hotel Operations Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeOverviewDakota Hotels, a leading lifestyle brand in the UK, is seeking a skilled Hotel Operations Manager to join our team at Dakota Newcastle. This role offers a highly competitive salary and a quarterly sales-based target bonus.The ideal candidate will have a minimum of 2 years' experience in Housekeeping Management within hotels, preferably 4* or 5*...
-
Key Hotel Services Team Member
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cairn Hotel Newcastle - 97 & Social Full timeAbout the RoleYour primary focus as a Key Hotel Services Team Member is to maintain a seamless kitchen operation by ensuring that all areas are spotless, well-organized, and safe. During peak periods, it is essential to swiftly clean equipment and have it ready for chefs and service staff to utilize.In addition to maintaining impeccable cleanliness, Key...
-
Hotel Bar Operations Manager
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Britannia Hotels Full timeHotel Bar Operations Manager Job Description:We are looking for a highly skilled and experienced Hotel Bar Operations Manager to join our team at the Grand Hotel Gosforth Park, located near Newcastle Racecourse. The successful candidate will be responsible for overseeing the daily operations of our bar and lounge areas, managing shifts, serving food and...
-
Senior Hotel Operations Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeJob OverviewWe are seeking an experienced and skilled Senior Hotel Operations Manager to join our team at KE Hotels in Newcastle. As a key member of our management team, you will play a vital role in delivering exceptional guest experiences and driving business success.
-
Financial Operations Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleAs a Financial Operations Manager at Royal Station Hotel, you will be responsible for overseeing the financial aspects of the hotel's overnight operations.Key responsibilities include verifying the accuracy of guest accounts, balancing charges and revenues, and ensuring the security of the hotel and its guests overnight.You will also be...
-
Sales Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the RoleAs a Sales Manager at Royal Station Hotel, you will be responsible for driving and developing new and existing business across all market segments. Your key objectives will be to implement sales and marketing strategies to maximize revenue, effectively manage and network existing accounts, identify and develop new business opportunities, and...
-
Luxury Hotel Operations Manager Opportunity
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full timeExceptional Leadership RoleDakota Newcastle, a luxury hotel brand, is seeking an experienced and dynamic Operations Manager to lead our team in delivering exceptional guest experiences. As the key leader on site, you will be responsible for overseeing the daily operations of our hotel, working closely with department heads to maintain Dakota's signature...
-
Sales Director
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal Station Hotel Full timeAbout the Role...As Sales Manager, you will drive and develop new and existing business for the hotel across all market segments. Your key responsibilities will be to implement sales and marketing strategies to maximize revenue in all market segments, effectively manage and network existing accounts, identify and develop new business opportunities, and...
-
Executive Hotel Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dish Hospitality Full timeHotel General Manager OpportunityAre you a seasoned hotel professional looking for a new challenge? We have an exciting opportunity for a Hotel General Manager to join our team at a stunning refurbished 4-star hotel in Newcastle.As Hotel General Manager, you will be responsible for leading the hotel's operations, ensuring exceptional guest experiences, and...