Residential Support Officer

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

About the Role

Comhairle nan Eilean Siar is seeking a highly motivated and organized individual to fill the position of Accommodation Warden. As a key member of our team, you will play a vital role in providing support and guidance to residents living in our shared temporary accommodation unit in Stornoway.

Job Summary

This is a fixed-term position that requires the successful candidate to work a shift pattern to meet the 24-hour, 7-day staffing requirement. The ideal candidate will have an understanding of the needs of homeless persons, experience working with vulnerable client groups, and excellent interpersonal and customer care skills.

Key Responsibilities

  • Provide general advice and support to residents
  • Prepare and clean rooms for allocation to new residents
  • Monitor the general conduct of residents
  • Ensure residents and visitors comply with house rules
  • Undertake regular inspections of rooms and premises
  • Assist with the collection of rents and service charges
  • Carry out fire alarm checks

Requirements

To be considered for this role, you must have good interpersonal and customer care skills, the ability to handle conflict and cope with emergencies, and flexibility in terms of shift working. You will also be required to join the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

Benefits

The salary for this position is inclusive of Distant Islands Allowance and will be on the first point of the grade. Appointment to the post will also provide opportunities for professional development and growth within the organization.

How to Apply

If you are a motivated and organized individual who is passionate about delivering exceptional support services, we encourage you to apply for this exciting opportunity. Please see attached 'Job Description & Person Specification' for further information.



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