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Sales and Event Manager

1 month ago

London, Greater London, United Kingdom Miiro Hotels Full time
Job Description

As a Sales and Event Manager at Miiro Hotels, you will play a crucial role in the commercial success of our brand-new hotel in Earl's Court. Your primary responsibility will be to develop and execute sales strategies to attract and retain key clients, while collaborating with internal teams to plan and execute successful events that meet client expectations.

Key Responsibilities:

  • Develop and execute sales strategies to attract and retain key clients
  • Build and maintain strong relationships with clients, including regular communication and meetings
  • Collaborate with internal teams to plan and execute successful events that meet client's expectations
  • Prepare proposals and contracts for potential clients
  • Execute and deliver site inspections to the highest standards
  • Conduct post event reviews with clients and deliver feedback to the wider team
  • Monitor sales metrics and adjust sales strategies as needed to meet revenue goals
  • Represent the sales team at internal meetings and ensure communication of client needs as is appropriate
  • Reporting and analysis: Ability to analyse sales targets/activities and their success
  • Conduct competitor research to identify trends and sales opportunities in the local marketplace
  • Maintain accurate and up-to-date records of client interactions, sales data, and event details
  • Represent the company at industry events and conferences to promote services and generate leads

Requirements:

  • At least 3 years in a similar position, ideally within the London hospitality industry, demonstrating ability to contribute to the success of the hotel
  • Proficient with CRM, PMS, POS, and benchmarking systems
  • Strong commercial acumen and initiative-taking to deliver on commercial targets and KPIs
  • Excellent networking and customer service delivery mindset. Enthusiastic team players who thrive in an environment that encourages autonomy
  • A collaborator who can articulate and communicate the needs of customers and maximise commercial success
  • Ability to thrive in a fast-paced environment and work under pressure
  • Fluent in English