Event Sales and Operations Manager
2 weeks ago
We are seeking a highly skilled Event Sales and Operations Manager to join our team at Maslow's Mortimer House.
Job Summary:The Event Sales and Operations Manager will be responsible for the administrative aspects of event planning and management, including internal partnership events and external private events. This role requires excellent communication skills, sales experience in a hospitality-driven environment, and the ability to work independently with strong initiative.
Key Responsibilities:- Sell our events' space to both internal and external clients.
- Respond to private hire and private dining enquiries in a professional, timely, and business-focused manner.
- Issue invoices and collect payments in a timely manner.
- Create Function Sheets that provide suitable detail for the Operations team to run events.
- Create sales opportunities for future events during client liaisons and during events.
- Conduct site visits/tours for potential clients.
- Proactively respond to events enquiries to ensure that Meeting Rooms are hitting budget for Room Hire, Food, and Beverage.
- Act as the lead booker for rooftop events, including developing future opportunities.
- Proactively contact previous meeting room bookers to develop a relationship and encourage future bookings.
- Ensure that turnaround of enquiries is completed within 12 hours during the working week and 48 hours for weekend enquiries.
- Create quarterly summaries of events within the meeting spaces, identifying opportunities to develop offer.
- Manage issues or complaints onsite to troubleshoot issues and provide guests with a positive experience.
- 50% discount on F&B onsite.
- Reward and discounts platform.
- SmartTech and CycleToWork schemes.
- Access to delicious on-shift meals.
- Fun team events.
Estimated Salary: £35,000 - £45,000 per annum based on location and experience.
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