Customer Experience Manager
3 weeks ago
Revival Drinks Limited is growing rapidly, trading in the UK, EU, and UAE. We've transitioned to an in-house model, offering a unique opportunity for a senior marketing appointment. As our first retention-focused hire, you'll champion our customers' post-purchase journey, utilizing email marketing to drive KPIs.
We rely on data-driven decisions, and you'll need to be analytically minded, extracting insights from complex data sets to inform optimization and refinements. Your expertise will be essential in building best-in-class email strategies, testing content, and segments to drive sales.
You'll work closely with our content team, briefing them on required content and imagery for upcoming emails and campaigns. Regular reporting on performance will be crucial, benchmarked against our business KPIs and targets.
This role requires a strong background in retention marketing, with a focus on email marketing. You must be committed to the long-term success of the business and able to work in a small team with a flat structure.
We offer a competitive company pension, free parking, and on-site parking. If you're a marketing professional with a passion for retention, we encourage you to apply.
Key Responsibilities:
- Develop and execute email marketing strategies to drive customer retention
- Utilize data to inform decisions and optimize marketing activities
- Work closely with the content team to create engaging email content
- Regularly report on marketing performance and make recommendations for improvement
Requirements:
- 3+ years of experience in marketing, with a focus on retention and email marketing
- Strong analytical skills and ability to interpret complex data sets
- Excellent communication and collaboration skills
- Commitment to the long-term success of the business
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom Sainsbury's Full timeAbout the RoleWe're looking for a skilled Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Your Key ResponsibilitiesSupport the Lead Customer Experience Manager in driving improved customer and retail outcomes...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you will be responsible for delivering exceptional customer service and leading a team of colleagues to achieve outstanding results.Key Responsibilities:Lead and manage a team of...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom Sainsbury's Supermarkets Ltd Full timeAs a Customer Experience Manager at Sainsbury's Supermarkets Ltd, you will be responsible for delivering exceptional customer experiences across our stores. Your role will involve leading a team of colleagues to ensure that every customer interaction is positive and memorable.Key responsibilities include:Developing and implementing customer experience...
-
Customer Experience Manager
3 weeks ago
Bristol, Bristol, United Kingdom Computershare Full timeAs the Client Service Delivery Team Lead at Computershare, you will play a key role in managing a high-performing team that is the main point of liaison for allocated clients' work and projects. Working closely with the management team, you will review service concerns and internal incidents to ensure the team is working efficiently and effectively,...
-
Customer Experience Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Monki Full timeAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Monki. The ideal candidate will have a passion for delivering exceptional customer service and a strong understanding of retail operations.Key Responsibilities:Support Store Operations: Assist in the management of store operations, including opening and closing...
-
Customer Experience Director
2 days ago
Bristol, Bristol, United Kingdom Triodos Bank Full timeAbout the RoleWho We Are:Triodos Bank is an award-winning sustainable bank, one of Europe's leading players in its field. Our mission is to make money work for positive social, environmental, and cultural change.We offer a wide range of banking services for customers who want to use their money consciously from current accounts through to investments and...
-
Customer Experience Coordinator
4 days ago
Bristol, Bristol, United Kingdom Nuffield Health Full timeNuffield Health Bristol Hospital is seeking a Customer Services Advisor to join our team. This role is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales.As a Customer Services Advisor, you will be responsible for handling enquiries and general queries, assisting with financial...
-
Customer Experience Strategist
3 days ago
Bristol, Bristol, United Kingdom Triodos UK Full timeAbout Triodos UKTriodos Bank is an award-winning organisation and one of Europe's leading sustainable banks. Our mission is to make money work for positive social, environmental, and cultural change.We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We...
-
Customer Experience Representative
2 weeks ago
Bristol, Bristol, United Kingdom Avery Healthcare Full timeAbout Avery HealthcareWe believe that every interaction with our residents and their families should be a positive one. As a Customer Service Advisor at Avery Healthcare, you will be the first point of contact for many individuals and will play a vital role in creating a warm and welcoming atmosphere in our care homes.About the RoleAs a Customer Service...
-
Customer Experience Ambassador
3 weeks ago
Bristol, Bristol, United Kingdom OCS Group Full timeAs a Customer Experience Ambassador at OCS Group, you will play a pivotal role in shaping a culture of diversity and inclusion, supported by a great team of people where a healthy respect for each other inspires you to bring your best to work.Our Guest Services team at Cribbs is comprised of likeminded individuals who are passionate about enriching customer...
-
Customer Experience Ambassador
4 weeks ago
Bristol, Bristol, United Kingdom OCS Group Full timeAt OCS Group, we're committed to delivering exceptional customer experiences that exceed our guests' expectations.As a Guest Services Host, you'll play a vital role in creating a welcoming and inclusive environment for all our visitors.Your key responsibilities will include:Ensuring an inclusive and welcoming environment for all our guests.Actively engaging...
-
Customer Experience Ambassador
4 weeks ago
Bristol, Bristol, United Kingdom OCS Group Full timeImmerse yourself in a culture of diversity and inclusion, where a collaborative team environment inspires you to excel.As a valued member of the Guest Services team at Cribbs, you will play a pivotal role in delivering exceptional customer experiences.Our team operates on a 7 on 3 off, 7 on 4 off, and 8.5 hour shifts/8hr shifts dependent on the rota, with a...
-
Customer Experience Representative
2 days ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleDelivering Exceptional Customer ServiceThis is a varied role where you will have the chance to work together with other areas of your team and also the wider business. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.The shifts will be based on a 4...
-
Customer Experience Associate
3 weeks ago
Bristol, Bristol, United Kingdom Trulieve Full timeROLE SUMMARYThe Dispensary Associate provides exceptional customer service and educates customers on cannabis products. This role requires knowledge of products and their effects, as well as strong communication skills.KEY RESPONSIBILITIESProvide customer service to customers, guests, and coworkersProvide empathy and compassion to patientsAssist Assistant...
-
Customer Experience Ambassador
4 weeks ago
Bristol, Bristol, United Kingdom OCS Group Full timeImmerse yourself in a culture of diversity and inclusion, where a great team of people supports you to bring your best to work.As a valued member of the Guest Services team at Cribbs, you will be part of a team of like-minded individuals who strive to enrich every customer experience.You will work a variety of shifts, including 7 on 3 off, 7 on 4 off, and...
-
Customer Experience Leader
4 weeks ago
Bristol, Bristol, United Kingdom Foot Locker Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Leader to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and delivering exceptional customer service.Key ResponsibilitiesCoach and motivate your team to drive sales and deliver exceptional customer...
-
Customer Experience Specialist
1 month ago
Bristol, Bristol, United Kingdom Laka Full timeAbout the RoleWe're seeking a highly empathetic and technically savvy individual to join our Customer Experience team at Laka. As a key member of our CX team, you'll be the first point of contact for our customers and partners, providing exceptional support and guidance on all things cycling insurance.Our ideal candidate is passionate about cycling, has a...
-
Customer Experience Ambassador
2 days ago
Bristol, Bristol, United Kingdom Nationwide Building Society Full timeWe are seeking a highly skilled Customer Experience Ambassador to join our team at Nationwide Building Society.About UsNationwide is the world's largest building society, with over 15 million customers and a presence in almost every community across the UK. We're a mutual organisation, owned by our members who share a common goal: to provide fairer, more...
-
Customer Experience Ambassador
3 weeks ago
Bristol, Bristol, United Kingdom Pelican Business Services Full timeAt Pelican Business Services, we're passionate about delivering exceptional customer experiences. If you're looking for a role that combines strong communication skills with a genuine interest in helping others, we'd love to hear from you.This Customer Relations Advisor position is perfect for someone who thrives in a fast-paced environment and is committed...
-
Customer Experience Specialist
2 days ago
Bristol, Bristol, United Kingdom Schuh Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Specialist to join our team in Bristol. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service and creating a memorable shopping experience for our customers.What You'll DoYou will be the voice of our brand, ensuring that every customer...