Customer Experience Ambassador

4 weeks ago


Bristol, Bristol, United Kingdom OCS Group Full time

Immerse yourself in a culture of diversity and inclusion, where a collaborative team environment inspires you to excel.

As a valued member of the Guest Services team at Cribbs, you will play a pivotal role in delivering exceptional customer experiences.

Our team operates on a 7 on 3 off, 7 on 4 off, and 8.5 hour shifts/8hr shifts dependent on the rota, with a guaranteed 37.5 hours per week.

Key Responsibilities:

  • Foster an inclusive and welcoming atmosphere for all customers.
  • Engage proactively with customers, recognizing the value of their feedback in shaping our services and reporting it on their behalf.
  • Serve as the central point of contact for customers at the information desk, playing a crucial role in the day-to-day operations of the centre.
  • Record and monitor lost property, facilitating returns to customers where possible.
  • Facilitate the free loan of mobility equipment within the accessibility centre, ensuring equipment is cleaned and monitored for safe use.
  • Maintain the highest standards of cleanliness and safety in all equipment and environments, reflecting our commitment to our customers.
  • Adhere to health, safety, and safeguarding procedures, promptly reporting any incidents or accidents to ensure the well-being of everyone in our workplace.
  • Participate in site emergency management procedures (full training provided).
  • Serve as a First Aid Responder (training will be provided).

About You:

  • You will have a genuine passion for working in the retail/customer service industry, although full training will be provided for the right candidate.
  • Possess a fun and energetic nature, along with a can-do attitude.
  • Be reliable, relatable, and authentic in your interactions with customers.
  • Applicants must agree to a mandatory DBS check if requested.


  • Bristol, Bristol, United Kingdom Marstons PLC Full time

    Role OverviewWe are seeking a skilled Customer Experience Ambassador to join our team at The Lost & Found in Bristol. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest feels valued and cared for.About the RoleAs a Customer Experience Ambassador, you will be the face...


  • Bristol, Bristol, United Kingdom OCS Group Full time

    As a Customer Experience Ambassador at OCS Group, you will play a pivotal role in shaping a culture of diversity and inclusion, supported by a great team of people where a healthy respect for each other inspires you to bring your best to work.Our Guest Services team at Cribbs is comprised of likeminded individuals who are passionate about enriching customer...


  • Bristol, Bristol, United Kingdom JLL Full time

    JLL empowers you to shape a brighter way.As a leading global provider of real estate and investment management services, we take our responsibility to protect the personal information provided to us seriously. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and...


  • Bristol, Bristol, United Kingdom Iceland Full time

    Job Description:In this role as a Customer Service Ambassador, you will be the face of Iceland, delivering shopping to customers' doors and providing exceptional levels of customer service. As a key member of our team, you will play a vital part in ensuring that our customers receive an outstanding experience with every delivery.Key...


  • Bristol, Bristol, United Kingdom Hilton Hotels Full time

    Customer Service AmbassadorDelivering Exceptional Guest ExperiencesAs a Customer Service Ambassador at Hilton Hotels, you will play a vital role in ensuring that our guests have an unforgettable stay.Your key responsibilities will include:Providing exceptional guest service in the Front Office and Food & Beverage departmentsEnsuring a seamless check-in and...


  • Bristol, Bristol, United Kingdom Hilton Hotels Full time

    Customer Service AmbassadorDelivering Exceptional Guest ExperiencesAs a Customer Service Ambassador at Hilton Hotels, you will play a vital role in ensuring that our guests have an unforgettable stay. Your primary responsibility will be to provide exceptional customer service in the Front Office and Food & Beverage departments, ensuring that every guest...


  • Bristol, Bristol, United Kingdom Pelican Business Services Full time

    At Pelican Business Services, we're passionate about delivering exceptional customer experiences. If you're looking for a role that combines strong communication skills with a genuine interest in helping others, we'd love to hear from you.This Customer Relations Advisor position is perfect for someone who thrives in a fast-paced environment and is committed...


  • Bristol, Bristol, United Kingdom CH&CO Full time

    Key ResponsibilitiesAs a Customer Service Ambassador, you will be the face of CH&CO, providing exceptional support to our customers and colleagues alike. Your flexibility and adaptability will be key in working under the direction of the Operations Manager to provide cover at various units.Key TasksPrepare and serve beverages to the highest standard,...


  • Bristol, Bristol, United Kingdom OCS Group Full time

    At OCS Group, we're committed to delivering exceptional customer experiences that exceed our guests' expectations.As a Guest Services Host, you'll play a vital role in creating a welcoming and inclusive environment for all our visitors.Your key responsibilities will include:Ensuring an inclusive and welcoming environment for all our guests.Actively engaging...


  • Bristol, Bristol, United Kingdom Hollywood Bowl Group Full time

    About the RoleAs a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences. You will be responsible for creating lasting memories for our customers by providing outstanding service and support. Your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent...


  • Bristol, Bristol, United Kingdom OCS Group Full time

    Immerse yourself in a culture of diversity and inclusion, where a great team of people supports you to bring your best to work.As a valued member of the Guest Services team at Cribbs, you will be part of a team of like-minded individuals who strive to enrich every customer experience.You will work a variety of shifts, including 7 on 3 off, 7 on 4 off, and...


  • Bristol, Bristol, United Kingdom Lakeland Full time

    About LakelandLakeland is a family-owned business with a rich history dating back to the early 1960s. Our company has grown from humble beginnings, selling plastic bags for home freezing from a garage in Windermere, to become a leading retailer of kitchen and home products today.Job DescriptionWe are seeking a highly motivated and enthusiastic Retail...


  • Bristol, Bristol, United Kingdom Lakeland Full time

    About the RoleLakeland is seeking a talented Retail Colleague to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and promoting our exclusive products.About YouWe are looking for someone who is passionate about our products and has a strong understanding of our brand values. You will be...


  • Bristol, Bristol, United Kingdom Hollywood Bowl Group Full time

    About the RoleAre you looking for a dynamic and fast-paced environment where you can make a real difference in people's lives? As a Team Member at Hollywood Bowl Group, you'll be at the heart of delivering exceptional customer experiences that leave a lasting impression.Here's what you can expect:A fun and supportive team environment where you can grow and...


  • Bristol, Bristol, United Kingdom St Monica Trust Full time

    At St Monica Trust, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our Estates team, you will be responsible for ensuring the safety and security of our residents, staff, and visitors. Your role will involve providing a welcoming and professional environment, responding to emergencies and incidents, and supporting...


  • Bristol, Bristol, United Kingdom Iceland Full time

    Job Title: Home Delivery DriverAbout the Role:We are seeking a passionate and customer-focused individual to join our team as a Home Delivery Driver. As an ambassador for Iceland, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.Key Responsibilities:Delivering shopping to customers'...


  • Bristol, Bristol, United Kingdom The Ivy Collection Full time

    Experience the Art of Fine Dining with The Ivy CollectionWe are seeking a skilled Customer Service Ambassador to join our esteemed team at The Ivy Collection. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our discerning guests, ensuring their experience is nothing short of memorable.About the...


  • Bristol, Bristol, United Kingdom CH&CO Full time

    About the RoleWe are seeking a skilled and friendly Customer Service Ambassador to join our team at CH&CO. As a key member of our Front of House team, you will be responsible for providing exceptional customer service and ensuring a great dining experience for our guests.Key ResponsibilitiesProvide information to customers about our food and beverages in a...


  • Bristol, Bristol, United Kingdom whitbread Full time

    We're looking for a Customer Service Ambassador to welcome guests at our Premier Inn in Bristol East (Emersons Green). As the friendly face of our hotel, you'll use your passion for customer service to make every guest feel at home.Key Responsibilities:Provide exceptional customer service to guests, ensuring their stay is comfortable and enjoyable.Work...


  • Bristol, Bristol, United Kingdom whitbread Full time

    We're looking for a Customer Service Ambassador to be the friendly face of our hotel, welcoming guests and providing exceptional customer service. As a Receptionist at Premier Inn in Bristol, you'll be part of the UK's leading hospitality business, Whitbread.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their stay is comfortable...