Customer Service Ambassador
4 weeks ago
We're looking for a Customer Service Ambassador to welcome guests at our Premier Inn in Bristol East (Emersons Green). As the friendly face of our hotel, you'll use your passion for customer service to make every guest feel at home.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring their stay is comfortable and enjoyable.
- Work closely with the housekeeping team to ensure rooms are perfect for our guests.
- Use your communication skills to resolve any issues or concerns guests may have.
What We Offer:
- A competitive hourly rate.
- Fixed-term contract (3 months) with the opportunity to extend.
- 16 hours per week, spread over 2 days.
- Training and support to help you succeed in your role.
- Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- Pension and saving schemes.
- Discounts on shopping, travel, and more.
- Complimentary Premier Inn breakfast for 2.
About Us:
We're Whitbread, the UK's leading hospitality business. We believe in being an inclusive organisation that values diversity and welcomes applications from everyone.
Why Work with Us:
- We're committed to providing a supportive and inclusive work environment.
- We offer opportunities for career development and growth.
- We're passionate about delivering exceptional customer service.
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