Customer Service Ambassador

3 weeks ago


Bristol, Bristol, United Kingdom Hilton Hotels Full time
Customer Service Ambassador

Delivering Exceptional Guest Experiences

As a Customer Service Ambassador at Hilton Hotels, you will play a vital role in ensuring that our guests have an unforgettable stay.

Your key responsibilities will include:

  • Providing exceptional guest service in the Front Office and Food & Beverage departments
  • Ensuring a seamless check-in and check-out experience for our guests
  • Assisting with breakfast, bar, and restaurant duties to provide a memorable experience for our guests
  • Maximizing room occupancy and promoting hotel services and facilities
  • Complying with hotel security, fire regulations, and health and safety legislation

What We're Looking For

  • Previous experience in a customer-focused industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Calm, efficient, and organized with great attention to detail

Why Work with Us?

At Hilton Hotels, we believe that every job makes the stay. We're committed to providing our guests with an exceptional experience, and we're looking for talented individuals like you to join our team.



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