Financial Claims Operations Manager

5 days ago


Manchester, United Kingdom Time Recruitment Solutions Ltd Full time

Job Summary:

We are seeking a highly skilled and experienced Claims Management Professional to join our team at Time Recruitment Solutions Ltd. As a Financial Claims Operations Manager, you will be responsible for leading the growth and development of our financial mis-sold claims department.

Key Responsibilities:

  • Onboard clients and collaborate closely with sales and marketing teams to drive business growth.
  • Manage open cases and drive them to completion, ensuring timely and efficient resolution.
  • Maintain client data integrity and confidentiality, adhering to strict regulatory standards.
  • Stay up-to-date with and improve our policies and procedures to ensure best-in-class operational support.
  • Enhance operational productivity by implementing efficient processes and workflows.
  • Develop and manage capacity and resource plans to meet business demands.
  • Drive engagement and improved performance with external service and product providers.
  • Contribute to projects and change management initiatives, providing leadership and expertise.
  • Manage and support administrators and sales executives, fostering a collaborative team environment.
  • Ensure FCA compliance and maintain best practices throughout the organization.
  • Conduct regular audits and due diligence to ensure adherence to regulatory principles.

What We Offer:

  • A competitive salary of £30,000 - £35,000.
  • A Monday-to-Friday schedule with regular working hours.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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