Ward Administration Coordinator
2 days ago
**Job Overview:** Transformation Unit Support Professional
We are seeking a highly skilled and organized Transformation Unit Support Professional to join our team. The successful candidate will work closely with our team members to provide administrative support and ensure the efficient operation of our wards.
Key duties of the job:
- Provide administrative support to the ward, making appointments and arrangements for staff, patients, and relatives/carers as necessary.
- Book outpatient appointments for patients efficiently and accurately.
- Resolving patients', staff', and visitors' problems adopting a courteous manner at all times.
- Welcoming patients to come into the ward/area and keeping them updated on bed availability.
- Ensuring accurate recording of ward attender or outpatient activities on the PAS system.
- Arranging transportation for out-of-area patients and relatives.
- Organizing accommodation for relatives where necessary.
- Liaising with patients and relatives regarding admission, discharge, and transfer.
Qualifications and Requirements:
- Evidence of computer skills, preferably in patient information systems.
- Basic literacy and numeracy skills enabling clear communication and record-keeping.
- Customer Service Skills.
About Our Organization:
Mersey West Lancashire NHS Trust is a leading healthcare provider committed to delivering high-quality patient care. As a member of our team, you'll have the opportunity to contribute to the growth and development of our organization while making a positive impact on the lives of our patients.
The estimated salary for this role is £23,615 per annum, pro rata. We invite applications from highly motivated and organized professionals who share our passion for delivering exceptional patient care.
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