Medical Administrator Assistant

3 weeks ago


Knowsley, United Kingdom Transformation Unit Full time

**Job Title:** Medical Administrator Assistant

We are seeking a skilled and organized Medical Administrator Assistant to join our Transformation Unit team.

The successful candidate will work flexibly across identified wards, dealing with staff and patients on a daily basis to aid the smooth running of the wards. Key responsibilities include providing administrative support to the ward, making appointments and arrangements for staff, patients, and relatives/carers as necessary.

Key duties of the job:

  • Book outpatient appointments for patients efficiently and accurately.
  • Resolve patients', staff', and visitors' problems adopting a courteous manner at all times.
  • Welcome patients to come into the ward/area and keep them updated on bed availability.
  • Chase HRS (Health Record Supplements) for all inpatients and ward attenders.
  • Ensure any ward attender or outpatient activity is accurately recorded on the PAS system.
  • Arrange transportation for out-of-area patients and relatives.
  • Organize accommodation for relatives where necessary.
  • Answer telephone calls and liaise with patients and relatives regarding admission, discharge, and transfer.

Required Skills and Qualifications:

  • Evidence of computer skills, preferably in patient information systems.
  • Basic literacy and numeracy skills enabling clear communication and record-keeping.
  • Customer Service Skills.

About Us:

Mersey West Lancashire NHS Trust is an exciting and forward-thinking organization. As part of our team, you'll have the opportunity to contribute to the smooth operation of our wards and make a real difference in the lives of our patients.

The estimated salary for this role is £23,615 per annum, pro rata. If you're looking for a challenging and rewarding career in administration, we encourage you to apply.



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