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Operations Performance Lead
16 hours ago
Are you looking for a challenging role that utilises your analytical skills and passion for data-driven decision-making?
Location: Solihull, Hybrid
Salary: £62,000 - £82,000 per annum, depending on experience
About the Role:
We are seeking an experienced Operations Performance Lead to join our team at BNP Paribas Personal Finance.
About Us:
As part of a global bank, we provide a great place to work in an open and inclusive environment.
We believe in making a positive impact for our colleagues, customers, partners, and the wider community.
About the Team:
You will lead and mentor a team of four, ensuring they deliver high-quality analysis and contribute to the success of the operations.
Your Responsibilities:
- Reporting & Insights: Manage operational performance reports, ensuring accuracy and timely delivery. Provide actionable insights for senior management.
- Dashboard & Process Improvement: Develop real-time performance dashboards and enhance reporting processes through automation and new tools.
- Performance & Forecasting: Analyse KPIs, identify trends, and support target-setting and budget forecasting.
- Team Leadership: Lead and mentor a team of four, ensuring collaboration with operations, finance, and senior leadership.
- Data Quality & Compliance: Ensure data integrity and compliance with internal policies, supporting key business projects and committee activities.
Your Skills & Qualifications:
- Proven Experience: Proven experience within a Data Insight / Led role.
- Team Management: Ability to manage a team.
- Data Management: Experience with Data Management.
- Technical Skills: Technical experience of working with Power BI or Tableau.
- Attention to Detail: Great attention to detail and Data Analysis skills with the ability to integrate data.
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