Operations Reporting Director

2 days ago


Solihull, Solihull, United Kingdom BNP Paribas Personal Finance Full time
Job Overview

As a key member of the BNP Paribas Personal Finance team, we are seeking an experienced Operations Reporting Manager to drive data-driven decisions and performance improvements within our Call Centre Operations. This is an excellent opportunity to leverage your analytical skills and leadership expertise to optimize operational efficiency and contribute to the success of the operations.

The successful candidate will have proven experience in managing and enhancing data reporting processes, delivering strategic insights to senior management, and leading a team of four to deliver high-quality analysis. Key responsibilities include managing operational performance reports, providing actionable insights for senior management, developing real-time performance dashboards, and supporting key business decisions.

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, as well as a contributory pension scheme, health cash plan, and access to our multi-award-winning flexible benefits platform.



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