Dealership Operations Lead

5 days ago


Solihull, Solihull, United Kingdom Listers Careers Full time

Job Summary

Listers Careers is seeking a skilled Audi Workshop Controller to join our team. As a key member of the dealership, you will be responsible for managing the workflow of all jobs in the workshop, leading a team of Technicians, and achieving targets.

This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work efficiently in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would like to hear from you.

Responsibilities:

  • Oversee the workflow of all jobs in the workshop, ensuring maximum productivity and efficiency
  • Lead a team of Technicians, providing guidance and support as needed
  • Monitor and manage workshop performance, identifying areas for improvement and implementing changes
  • Collaborate with the Aftersales Manager to set and achieve KPI targets
  • Ensure all work is completed on time and to a high standard, meeting customer expectations

Requirements:

  • Proven experience in a similar role or relevant industry
  • Strong leadership and communication skills
  • Able to work efficiently in a fast-paced environment
  • Familiarity with workshop management systems and processes


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