IT Support Specialist

4 days ago


Hatfield, Hertfordshire, United Kingdom Affinity Water Full time
Job Overview

This is a unique opportunity to join Affinity Water as a Service Desk Agent, providing high-quality technical support to our customers and colleagues.

Key Features
  • 6-month fixed-term contract, based in Hatfield
  • Saturday shift pattern, with regular breaks and paid overtime
  • Opportunity to work closely with our IT team to resolve complex technical issues
Responsibilities
  • Managing critical systems and ensuring they are running smoothly
  • Responding to customer inquiries and resolving incidents in a timely manner
  • Documenting knowledge and best practices for future reference
Benefits
  • Salary: £38,000 - £48,000 per annum, depending on experience
  • Pension scheme: Double match contributions up to 12%
  • Annual leave: 23 days rising with length of service
  • Access to our Wellbeing Centre, discounts at retail outlets, and other benefits

Affinity Water is committed to creating a diverse and inclusive work environment that supports the well-being of all employees.



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