Driver Manager Lead

1 month ago


Eastbourne, East Sussex, United Kingdom Govia Thameslink Railway Full time

{"h1": "Driver Manager Job Description", "p": "At Govia Thameslink Railway, we are seeking a highly skilled and experienced Driver Manager to join our team. As a key member of our operations management team, you will be responsible for leading and managing a designated group of drivers to deliver a high-performing workforce in line with our specific standards in safety, performance, and customer service expectations.", "ul": [{"li": "Develop and implement customer service standards that enhance the on-board experience for our customers, resulting in repeat business and higher satisfaction results."}, {"li": "Drive team performance through excellent engagement and utilize the attendance procedure, improving performance, individual grievance, and disciplinary procedures as appropriate to ensure fair treatment and improved performance."}, {"li": "Maintain a professional relationship with Trade Union Representatives and develop effective oral and written communication skills to inspire teams and achieve results."}], "p": "We are passionate about having a strong and diverse workforce. We encourage enthusiastic individuals with great interpersonal skills from all backgrounds to apply. If you possess strong people leadership skills, effective communication skills, and a passion for delivering excellent customer service, we would like to hear from you.", "h2": "Key Responsibilities", "ul": [{"li": "Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance, and poor performance matters."}, {"li": "Implement customer service standards that change the culture and raise the professionalism of drivers across GTR."}, {"li": "Develop a first-class customer service environment that delivers excellent service to our customers."}], "p": "We offer a competitive salary and benefits package. If you are a motivated and experienced leader who is passionate about delivering excellent customer service, we would like to hear from you.", "h3": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for career development and growth"}, {"li": "Collaborative and supportive work environment"}], "p": "If you are interested in this exciting opportunity, please submit your application.", "h4": "How to Apply", "p": "To apply, please submit your application through our website.", "p": "We look forward to hearing from you.", "h5": "Contact Information", "p": "For more information, please contact our HR department.", "p": "Thank you for your interest in this role.", "p": "Sincerely,", "p": "[Your Name]"}


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    1 month ago


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    {"h1": "Driver Manager Job Description", "p": "At Govia Thameslink Railway, we are seeking a highly skilled and experienced Driver Manager to join our team. As a key member of our operations management team, you will be responsible for leading and managing a designated group of drivers to deliver a high-performing workforce in line with our specific...

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    {"h1": "Driver Manager Job Description", "p": "At Govia Thameslink Railway, we are seeking a highly skilled and experienced Driver Manager to join our team. As a key member of our operations management team, you will be responsible for leading and managing a designated group of drivers to deliver a high-performing workforce in line with our specific...

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    Eastbourne, East Sussex, United Kingdom Govia Thameslink Railway Full time

    {"h1": "Driver Manager Job Description", "p": "At Govia Thameslink Railway, we are seeking a highly skilled and experienced Driver Manager to join our team. As a key member of our operations management team, you will be responsible for leading and managing a designated group of drivers to deliver a high-performing workforce in line with our specific...

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